Quality Associate I

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Job Description

About Baxter’s Cleveland, MS Facility:

• Cleveland’s technology and automation are cutting edge.  It is the U.S. sole source for plastic pour bottles, glass IV, and various reconstitution devices.   This facility has a number of major product lines with a diverse array of automated manufacturing technologies ranging from bottle solution filling, injection molding, and device assembly.
• Our Cleveland plant has been an integral part of Baxter for over 70 years.  The work is challenging and rewarding, as Baxter offers competitive compensation and benefits.  Baxter encourages and values every employee and believes that all can make a contribution to advancing healthcare for patients; work to be proud of.

About the Position:

• This position is a key role in the Quality organization.  Primary areas of responsibility will be supervising Solution department and managing subordinates in these areas.  This role is responsible for carrying out supervisory duties in accordance with the organization's policies and applicable laws.  
• Responsibilities will include implementation of the quality systems, processes and procedures in the Solution departments.  This role is responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and resolving problems.

• Additional focus will be on implementing continuous improvement, supporting equipment/system upgrades and new equipment/systems.  Cross-functional teamwork will be involved in this role as well.

Essential Duties and Responsibilities:  

• Responsible for quality supervisory oversight for the Solution areas.
• Responsible for implementing, maintaining, and improving the quality systems, processes and procedures in the Solution departments.
• Manage and support all area technicians, assuring a teamwork environment.
• Oversee training and cross training of technicians
• Train and integrate new associates
• Responsible for supporting process validation, process capability, and process control studies for assigned areas.
• Responsible for performing customer complaint investigation activities (defect/failure analysis) on product as required.
• Responsible for conducting nonconformance investigations and implementing corrective actions for product/process defects or failures.
• Responsible for trending key quality performance metrics for the Solution departments.
• Capable of making independent decisions regarding product conformance and handle issues as they arise.
• Communicate activities and occurrences from the shift to appropriate persons in an organized and clear manner.
• Must interface with other plant functions and functions globally.
• Must support quality/manufacturing projects utilizing Lean, problem solving, process control, and project management tools to achieve and sustain operational excellence.
• Maintain good working knowledge of plant systems, processes, procedures, documentation, and products.
• Evaluates change to systems and ensures changes are assessed and executed appropriately per Baxter procedures for implementation.
• Manage and prioritize multiple tasks and projects.
• Ability to function effectively as a member of a team.
• Ability to communicate effectively in written and verbal form.

• Benchmark new technologies and methodologies for use in the facility.
• Perform tasks independently with minimum supervision
• Travel as needed to perform duties.
• Ability to sit, stand and/or walk for long periods of time
• Ability to reach above the shoulder
• Ability to bend/stoop
• Occasionally carry out duties of Quality Manager as needed
• Must meet visual acuity requirements as documented in Baxter Cleveland Human Resources Procedure 1.04.
• Must have knowledge of both plant and department environmental health and safety regulations and comply with said regulations accordingly.
• Must perform other duties and responsibilities as determined by supervision/management.

Education and Experience:

• Bachelor’s degree in Microbiology, Biology, Chemistry or Engineering required.
• Good knowledge of quality systems and procedures
• FDA manufacturing preferred.
• Six Sigma Green Belt Certification or industry standard equivalent is preferred.

• Lean Manufacturing skills and experience are preferred.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a salary range of $68,000 to $85,000 and also includes an annual incentive bonus. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

Applicants must be authorized to work for any employer in the U.S. We cannot sponsor or transfer sponsorship of an employment visa.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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