Manager, PMO Operations

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results!

The Manager of Project Management Office (PMO) Operations will drive operational excellence for our Project Management Organization, playing a crucial role in transforming healthcare delivery through technology. This position is central to supporting our portfolio of innovative healthcare technology solutions and digital transformation projects.

This position will report to the Senior Manager of the Project Management Center of Excellence and Program Management Office (Sr Manager, PCOE/PgMO).

This position will lead a dynamic team of professionals, ensuring agile and efficient processes that support the PMO. The role requires someone who thinks strategically about how operational excellence can accelerate the deployment of innovative healthcare solutions.

Must be passionate about healthcare technology and skilled at implementing modern, agile operational frameworks that support project excellence.

Will collaborate with PMO leadership, commercial teams, finance teams and various technology partners to drive the successful execution of our “Save and Sustain Lives” mission, ensuring projects deliver maximum value to healthcare providers and patients.

This is a full-time, remote position. The working hours are Monday - Friday, 8:00 AM - 5:00 PM.

What You'll Be Doing:

• Team Leadership: Manage and develop a team of Project Coordinators, PMO Revenue Administrators, PMO Quality Analysts. Provide coaching, feedback, and support to ensure high performance.
• Operational Efficiency: Identify, develop, and implement processes that drive operational improvements across the PMO. Collaborate with stakeholders to optimize workflows and ensure consistent execution of best practices.
• Project Support: Ensure that the PMO has the necessary administrative support for its portfolio of projects, facilitating the smooth progression of initiatives from inception to completion.
• Resource Allocation: Coordinate and allocate of team resources efficiently to ensure that the team is adequately supported in their roles while meeting the various needs of the PMO.
• Reporting & Metrics: Develop and maintain performance metrics and dashboards to measure operational efficiency, project outcomes, and team performance.
• Quality Assurance: Partnership with Quality Assurance to ensure that the team adheres to established quality standards throughout the project lifecycle.
• Revenue Management: Collaborate with PMO Leadership and PMO Revenue administrators to manage PMO financial and revenue performance, ensuring alignment with organizational goals. Such activities will include supporting the PMO in financial/revenue planning and analysis activities.
• Cross-functional Collaboration: Work with PMO leadership and cross-functional teams to align operational activities with broader business goals. Communicate updates, progress, and challenges effectively.
• Continuous Improvement: Proactively seek opportunities to enhance processes, tools, and systems, driving a culture of continuous improvement within the PMO.

What You'll Bring:

• Bachelor's degree in Business Administration, Healthcare Technology, Information Systems, or related field.
• 5+ years of experience in technology operations management, preferably in healthcare, hospitals, or digital health.
• Proven track record of leading teams in fast-paced technology environments.
• Strong understanding of agile project management methodologies.
• Experience with digital transformation initiatives and modern operational frameworks.
• Demonstrated success in cross-functional technology project delivery.
• Strong analytical and strategic thinking skills.
• Excellent communication, problem-solving, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with quality assurance and financial management is a plus.

Technical Skills:

• Proficiency in modern project management and collaboration tools
• Experience with data visualization and business intelligence platforms
• Advanced skills in analytical and reporting tools
• Proficiency in financial software and tools, including Excel, financial management systems, and reporting tools. Ability to run pivots and generate reports in Excel is required
• Strong digital literacy and ability to quickly adapt to new technologies

Key Competencies:

• Agile Leadership & Team Development
• Technology Project Delivery
• Data-Driven Decision Making
• Cross-functional Collaboration
• Change Management in Digital Transformation
• Problem-Solving & Innovation
• Strategic Communication & Influence

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $112,000 to $168,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, commission, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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