Principal Site Reliability Engineer

Principal Site Reliability Engineer

Digital Platforms & Innovation

Role Description

Baxter International is seeking a skilled PrincipalSite Reliability Engineer to join our dynamic team on a mission to save and sustain lives through a growing portfolio of connected devices. In this role, you will be responsible for providing administration, operation and monitoring of customer facing digital health software applications and platforms deployed in the Baxer’s Azure cloud platform. You will also be responsible for defining and documenting processes to ensure that required security, privacy and other compliance standards are maintained.

Key Responsibilities

• Manage and administer Azure resources, including virtual machines, databases, and networking components. 

• Define and document operating procedures to ensure required security, privacy and other compliance standards are maintainedfor digital solutions deployed in cloud. 

• Manage and support the execution for Disaster Recovery (DR) and Business Continuity Planning (BCP)​

• Drive operational SLAs to maintainhigh level of Customer Satisfaction. Establish non-functional requirements to meet SLAs.

• Establish infrastructure and application monitoring dashboards and workflow for automatic routing of notifications.

• Define key performance indicators that can be monitored, measured, and used to derive opportunities. 

• Standardize site metrics for stakeholders, reporting on various KPIs including SLAs, availability, capacityutilization, service metrics and cost utilization.

• Work closely with DevOps Engineers to automate infrastructure provisioning and deployment processes

Key Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).

• Prior working experience in Site Reliability Engineering managing cloud-basedinfrastructure and applications

• Enterprise related engineering experience in 24x7 uptime, regulated environments. Proven experience in Product, Platform, and system planning and operations. 

• Proven experience in Azure administration and operationsleveraging azure monitoring services.

• Azure certifications (e.g., Microsoft Certified: Azure Administrator) are a plus.

• Working knowledge of related technologies including cloud, encryption, IPsec, VLANs, VPNs, routing, WAF/firewalls, proxy services, LAN/WAN connectivity, advanced security & threat protection.

• Experience with systems administration, including Windows and Linux environments.

• Experience in proactive approach to identifying problems, performance bottlenecks, and areas for improvement.

• Experience with Azure DevOps, CI/CD Pipelines, Terraform, etc. are a plus

• Proficiency in scripting and automation tools (e.g., PowerShell, Bash).

• Excellent communication skills with a capacity to present, discuss, and explain issues coherently and logically, both in writing and verbally.