Supply Chain Specialist (Fulfillment)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Essential Duties & Responsibilities

• Manage order processing and tracking systems to ensure accurate and timely fulfillment of customer orders
• Maintain accurate records of orders, shipments, inventory and inventory levels
• Responsible for customer support and post-sales service
• Monitor stock levels and proactively communicate with the inventory distributor team to ensure product availability
• Collaborate with sales and warehouse teams to address order-related issues and ensure a smooth order fulfillment process
• Handles the ordering process and related processes i.e. loan, goods exchange, consignment stock (AJ order), goods return and sample delivery request and ensure that all related document are approved by authorized person before submitting to the distributor
• Regular review the master data to align between distributor and company record i.e. customer, price, item code to be created the missing data for simplifying the ordering process
• Manage the delivery problem with distributor to provide the appropriate solution for customers effectively
• Coordinate with commercial team on problem solving of distributor’s issue with Customer support
• Provide weekly report such as consignment report, RCN report, AJ report i.e. to commercial team in order to follow up actions with sales representative.
• Ensure that all the order and delivery requests have been approved by authorized person according to the authorization matrix
• Coordinate with commercial team for stock count process of consignment stock to complete the counting process and make the right record for stock reconciliation process and action according to the agreed schedule
• Monitor the stock holding which is commercial related i.e. reserved stock, deposit stock etc. and coordinate with the relevant parties to release for sales
• Manage delivery of machine to hospital via the approved transporter at the optimum cost
• Manage the assigned project for the area/process improvement

Education & Experience

• Bachelor of Business, Logistics or any other related fields
• Minimum 2 years’ experience in fulfillment supply chain management
• Computer literacy in MS Office
• Good interpersonal and communication skills
• Attention to detail, multiple tasks management
• Pleasant personality, good attitude and service minded
• Good problem-solving and interpersonal skills

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.