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Engineer II, Quality (Complaints)

Req #: JR - 134220 Location: Bajos de Haina, Provincia de San Cristóbal, Dominican Republic Job Category: Engineering Date posted: 05/08/2024

Overview

Being an Engineer at Baxter means you play a critical role in helping us achieve our mission to save and sustain lives. From innovative product design through to production and patient delivery, our Engineers are key to delivering results for our customers and patients worldwide.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Engineer at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Problem Solver
  • Analytical Thinker
  • Data Driven
  • Solution Focused & Results Oriented
  • Collaborative
  • Innovative

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Engineer II, Quality (Complaints)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

About Us: Baxter’s Mission:

This is where you save and sustain lives.

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics, and in the home. For over 90 years, we have pioneered significant medical innovations that transform healthcare. Together, we create a place where we are happy, successful, and encourage each other.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

Your role at Baxter:

As Engineer II, Quality (CAPA & Complaints) your role is essential to ensuring that Baxter's Quality System Regulation requirements are met, and that the company's products and processes are of the highest quality and safety.

Your team:

We develop quality products with the patient in mind, so our efforts are also patient centric. That means you can be proud of our work and the value we provide to people every day.

As a large, multinational organization, you have the opportunity to expand your knowledge through collaboration with a variety of individuals, exposure to different facets of our portfolio, and a supportive leadership team that encourages ongoing development.

What you’ll be doing:

  • Participate and maintain full knowledge of the Operations / Management Review.
  • Support the design and development improvement of new product processes and technologies.
  • Owner of non-conformance investigation and audits items as applicable.
  • Evaluate failure modes (PFMEA) related with process, product and machines.
  • Assure Good Documentation Practice (GDP) and Good Manufacturing Practice (GMP) principles are used in the process/documents handle in the areas under responsibility.
  • Analyzed areas indicators and submit them to management for review and monthly Process Data Review in the corresponding quality boards to promote and strengthen the plant processes.
  • Approve related local specifications, procedures and required documents.
  • Develop and support continuous improvement activities to enhance the Quality Systems, using quality and continuous process improvement tools, including but not limited to Six Sigma, Kaizen lean methods, etc.
  • Responsible for activities coordination of the investigators.
  • Indirectly supervises the personnel for other areas, such as manufacturing, and product and process engineers assigned to analyze root causes and implement corrective and preventive actions.
  • Coordinate with different areas the need to open CAPA’s due to nonconformance detected and unfavorable trends as established in the procedures.
  • Standardized/ consolidate investigations of different types of process / products deviations to ensure consistency among them, accurate classification of the non-conformance, as well as to ensure that proposed actions to accurate them do not contradict actions already implemented.
  • Responsible for preparing and realization of the metrics reported at periodic meetings like Product Quality Data Review (PQDR/Indicators), Management Review boards (MRB), Local and Americas CAPA Review Board (CRB) of the CAPA/ NCR systems.

What you’ll bring:

  • Bachelor’s degree in science, pharmacy, industrial engineering or related field.
  • 3 - 5 years of proven ability in quality or related areas.
  • Experience in validation processes, manufacturing process of medical devices and implementation of projects.
  • Experience in Investigations, CAPA, NCR or complaints.
  • Bilingual.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on thelinkhere and let us know the nature of your request along with your contact information.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Anwesha – recently promoted to Manager, she leads a team of software engineers for our Medication Delivery business.

“I grew up in a small coastal town in India called Bhubaneswar, where we have our own traditions and culture. I think this has helped me grow personally and professionally. Working with a global team at Baxter, my background helps me to be open, appreciate and relate to people from all different places.”

Meet Sam – he has been with Baxter for over 15 years, working as an Engineering Technologist in Round Lake, IL, US.

“I have a wonderful team. They have been flexible and open to the differences in communication methods and work style necessary for me to excel. If I didn’t have that support, I wouldn’t be where I am now and I wouldn’t have been able to advance within the company. I’m proud to work at Baxter.”

Meet Erika – she has been an engineer in Round Lake, IL, US for over four years, promoted to Senior Principal Engineer in 2019.

“My involvement with National Society of Black Engineers outside of work has afforded me the opportunity to manage Baxter’s external partnership with the organization, exposing us to networking and talent that can help drive diversity and innovation, and providing opportunities for more community engagement and involvement, which I know a lot of my colleagues like.”

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Sarah – (center) with members of the Baxter Engineering team who initiated a corporate partnership with Society of Women Engineers.

“Initially I thought I would go to medical school and become a doctor, but I remember calling my mom sophomore year in college and saying ‘I’m going to miss my math.’ I realized at that moment that I preferred to be behind the scenes helping patients by making products that will save them.”

Meet Anwesha – recently promoted to Manager, she leads a team of software engineers for our Medication Delivery business.

“I grew up in a small coastal town in India called Bhubaneswar, where we have our own traditions and culture. I think this has helped me grow personally and professionally. Working with a global team at Baxter, my background helps me to be open, appreciate and relate to people from all different places.”

Meet Sam – he has been with Baxter for over 15 years, working as an Engineering Technologist in Round Lake, IL, US.

“I have a wonderful team. They have been flexible and open to the differences in communication methods and work style necessary for me to excel. If I didn’t have that support, I wouldn’t be where I am now and I wouldn’t have been able to advance within the company. I’m proud to work at Baxter.”

Meet Erika – she has been an engineer in Round Lake, IL, US for over four years, promoted to Senior Principal Engineer in 2019.

“My involvement with National Society of Black Engineers outside of work has afforded me the opportunity to manage Baxter’s external partnership with the organization, exposing us to networking and talent that can help drive diversity and innovation, and providing opportunities for more community engagement and involvement, which I know a lot of my colleagues like.”

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