IT Support Manager, Labeling (Based in Malta)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Essential Duties and Responsibilities:

• Develops and provides analysis and reporting for Global Labeling Operations to manage systems, databases, processes, and resources.

• Design, develop and manage reporting mechanisms for stakeholders and Senior Leadership Team (SLT).

• Serves as Business Process Owner for labeling specific applications and systems.

• Interfaces with Global IT to communicate user requirements and manage user testing and training for solutions.

• Develops and delivers training to Global Labeling Operations on labeling specific solutions

• Manages structure and permission of department SharePoint and Labeling Innovations Teams sites

• Evaluates existing or proposed systems, structure, and user access to databases.

• Analyzes application and database requirements of the users, applications, programming, and operations.

• Submits recommendations for labeling solutions including definition of the physical structure and functional capabilities of databases and required data security, backup, and recovery specifications.

• Performs other duties as required.

Qualifications:

• Ability to learn and adapt to new technologies quickly.

• Strong analytical and information gathering skills.

• Excellent written and verbal communication skills. Proficient in English.

• Ability to solicit, and accept, feedback and information from others in an open environment.

• Experience gathering and documenting requirement, evaluating functional specifications, creating and executing various levels of testing required to deploy applications and systems.

• Tableau and/or PowerBI creation and maintenance experience a plus.

• Experience with medical device and/or pharmaceutical labeling processes and systems a plus.

Education:

Applicants must meet one of the following:

• Bachelor level degree in related field, including IT, Computer Science, Business, or Engineering, preferred and 5+ years of experience in systems/database business process management or related field, 2+ years project management and/or staff management experience.

• Bachelor level degree in non-related field and 7+ years of experience in systems/database business process management or related field. 2+ years project management leading global cross functional teams and/or staff management experience.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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