Clinical Support & Solutions Specialist (Hybrid)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

YourroleatBaxter

• Train new clinical patient trainers on respiratoryhealthproducts and the in-home training expectations
• Provide patient focused, clinical follow-up calls requiredfortheOutcomesMonitoringProgram
• Act as a clinical resource for contract trainers, which includes carrying the clinical resource phone after hours and on weekends as well as supporting patients with respiratory equipment including afterhours phone support for ventilation patients
• Partners with field sales staff to resolvepatient related issues and educate the patient/caregiver on the benefits of therapy to help them understand the therapy, promote therapy adherence and device retention
• Works collaboratively with multiple teams to optimize patient outcomes
• Communicate patient information to field team, when pertinent
• Evaluate contract trainers and perform initial Competency Evaluations
• Accuratelydocument events and communications in a timely manner

• Registered Respiratory Therapist (preferred) or Registered Nurse with active licensure in state of residence
• Associates degree required. BA/BS degree preferred.
• 1+ years of clinical pulmonary experience in a hospital, healthcare, or homecare setting required
• Previous experience providing training and/or education for patient, caregivers and healthcare team members
• Strong critical thinking, problemsolvingskills and Outstanding written, verbal and interpersonal and presentation skills
• Bilingual skills preferred
• Proficiencyin Microsoft Office, third Party payer experience preferred and TIMS experience preferred

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.