Employee Relations Specialist

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Role:

At Baxter, we prioritize the creation of a collaborative and inclusive environment where every team member can succeed. The HR Employee Relations Specialist will work as a key member of the HR team and take the lead for our Employee Relations and Workers Compensation Claims management processes. In this pivotal role, your expertise will be crucial in mentoring HR business partners and Business leaders in standard methodologies, ensuring our processes are both compliant and best-practice.

Reporting to the Human Resources Director, you will work as a key point of contact for all Employee Relations matters with an oversight of Workers Compensation Claims. With two direct reports focused on employee return to work plans and Occupational Health, this role will take a lead role for coaching on Employee Relations best practices and the continuous improvement of our relevant practices and policies.

We are looking for a dynamic HR Professional who thrives in a consultative environment, possesses outstanding communication and stakeholder management skills and can make sound decisions under pressure. If this sounds like you, we want to hear from you!

While we prefer the candidate to be based in NSW, we will consider applicants based in VIC or QLD.

Key Responsibilities:

• Ensure company policies and practices related to performance management, investigations, and complaints are consistently applied and continuously improved

• Maintain and update templates and processes for managing performance, investigations, and support HR Business Partners in their implementation

• Mentor managers and employees on performance management and other Employee Relations areas

• Collaborate with HR Business Partners and Business Leaders to advise employees regarding workplace changes

• Ensure ER processes are in place and that HR Business Partners and managers are well-trained and informed on relevant employment areas

• Facilitate early access to treatment and services for workers to support timely recovery and return to work

• Develop and action early intervention plans with workers, employers, and treatment providers to achieve key objectives

• Collaborate effectively with internal and external collaborators to support claims management

• Manage Workers Compensation across various regions, including Australia and New Zealand, ensuring compliance and successful renewals

• Address and minimize workplace risks and employee injuries and illnesses across ANZ

• Improve the organization's understanding of psychosocial safety in accordance with WHS legislative requirements

• Coordinate and track the progress of the ANZ Injury Management Program and Workers Compensation program to deliver successful outcomes

• Report incidents and claims to statutory directors and the Senior Leadership Team, highlighting any legal or compliance risks.

Requirements:

• Tertiary qualifications or relevant experience in HR, ER, Law, or a related fields

• 6+ years experience in a Human Resources environment with solid understanding of current relevant legislation and industrial instruments

• Understanding of Workers Compensation Claims and Processes

• Demonstrated business insight and a track record of providing accurate and timely advice on HR policies and practices

• Experience in providing HR and employee relations advice in a complex environment

• Proven ability to implement employee performance management practices, investigations, and complaints handling practices

• Experience handling employee relations matters, such as grievances, performance, and disciplinary matters, policy development, and contract drafting

• Excellent written and verbal communication skills with keen attention to detail.

Why Baxter?

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected. We are committed to a culture where all employees can collaborate and work together effectively. Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. Baxter is an organisation that makes inclusion and diversity a priority and that seeks to promote and improve gender equality in the workplace.

Baxter is proud to be recognized as an Inclusive Employer by the Diversity Council of Australia. We are also committed to delivering support structures for working families; stronger actions to address pay inequalities; and strategic recruitment and promotion practices that help to encourage the full participation of all people at work.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a hybrid structure with 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

Situated in Western Sydney, and featuring and onsite cafeteria and café, gym, we offer a dynamic and future focused work environment offering workplace flexibility, development & career growth, volunteering leave, 12 weeks parental leave, income protection insurance and a strong value driven culture focused on diversity, equality, and inclusion.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law. Baxter encourages applicants of all ages.

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.