Project Manager

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Candidates must reside in the MidAtlantic/North East

Your Role:

This multidimensional role, in the healthcare software industry, is pivotal within Baxter Care Communications. The Project Manager (PM) is a field-based, virtual role, responsible for the planning, coordination, documentation, and execution of ourVoalteCare Communications Platform - a unified digital care communications solution that allows healthcare teams to connect with each other and their patients.

Care Communications project managers are responsible for all aspects of the client project engagement from sales handoff to transition to ongoing support. Further, PMs play an integral role in planning customer technology roadmaps and customer attainment strategy. Key activities include project planning, prioritization and coordination, project risk assessment and mitigation, revenue forecasting, customer communication and internal collaborator management.

What You'll Be Doing:

• Act with autonomy as the point of contact for all client project related needs during an active implementation.
• Apply project management software, conduct regular meetings, provide agendas and meeting minutes, and build and maintain project plans.
• Provide strong, proactive, project leadership. Drive follow-ups.
• Lead project scope and results across multiple, concurrent engagements.
• Continually assess and prioritize defined sequence tasks, within strict schedules, through individual effort and coordination of the work of others.
• Deploy customer specific communication strategy to achieve desired results.
• Meet or exceed established PMO metrics including revenue forecasting, assigned project reporting/results, customer revenue/project count loads, and customer happiness reporting.
• Host in-person and remote meetings. Translate technical information from technical to non-technical resources to meet project requirements
• Consult with customers and Baxter sales team on long-term technology strategy. Understand the outstanding challenges facing each customer and offer custom solutions.
• Act as a resource for sales team during long-term planning sessions.
• Define a clear revenue management strategy that enables revenue goal attainment.
• Balance the backlog of your customer with knowledge of short, mid, and long-term orders
• Travel to customer sites as needed - ~20% travel including overnights.

What You'll Bring:

• Bachelor’s degree or 5+ years of equivalent combination of education and applicable work experience in healthcare, IT, business, or related industry.
• Demonstrated project management experience, preferably with external customer projects. IT project management a plus including history working within customers’ IT departments, ability to discuss networking, virtual server deployments, IT security concerns, remote connectivity, and software deployment methodology.
• Experience with consultative project management approach.
• Health care environment experience desired.
• PMP or other industry related certification(s) a plus.
• Ability to facilitate, run and empower large, diverse groups without direct line authority.
• Validated capability of interactions with customer’s ‘C’ level management, and Baxter senior management.
• Positive and self-motivated demeanor and ability to work through sophisticated issues, customer politics, and personalities.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $88,000 - $121,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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