Interactions Associate (Japanese Speaker)

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Roles & Responsibilities:

• Review HCP Interaction requests/submissions to ensure compliance to the Global Interaction Policy
• Identify non-compliance issues and work with key internal customers (Research and Development, Medical Affairs, Clinical Affairs, Finance, etc.) to resolve issue.
• Track opened Interaction requests within the compliance tool (Pega) to ensure timely processing and closure
• Ensure all required Interaction documentation is entered by internal customers prior to closure of the Interaction file within the compliance tool (Pega).
• Provide guidance on how to utilize the compliance tool (Pega) to key internal customers.

Qualification & Education:

• Bachelor’s Degree
• Experience in enforcing compliance with company policies
• Working knowledge of information systems such as Pega, JD Edwards and Concur
• Attention to detail
• Strong customer service focus
• Team player
• Multilingual - Japanese & English​

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.