Mgr, IT BA, B2B Portals & B2B Contact Center
Descrição geral
Aqui é onde valorizamos sua mentalidade estratégica, seu conhecimento técnico e sua paixão pela inovação. Se você tem a capacidade de transformar estratégias em planos viáveis e, ao mesmo tempo, demonstra empatia e vontade de ajudar os outros, esta pode ser a oportunidade certa para você. Suas contribuições terão um impacto significativo na missão da Baxter de salvar e prolongar vidas.
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Férias remuneradas
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Benefícios de saúde e bem-estar para funcionários
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Educação continuada / Desenvolvimento profissional
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Apoio aos pais
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Programa de assistência ao funcionário
Perfil de sucesso
O que torna um membro da equipe de TI bem-sucedido na Baxter? Confira algumas das principais características que procuramos e veja se o seu perfil se encaixa.
- Parceiro estratégico de negócios
- Comunicador
- Curioso
- Orientado a resultados
- Colaborativo
- Solucionador de problemas
Mgr, IT BA, B2B Portals & B2B Contact Center
Vantive: A New Company Built on Our Legacy
Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.
At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.
*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.
Product Owner
The Product Owner(PO) is responsible for defining and supporting the building of valuable, feasible, viable, and usable products that meet customer needs over lifecycle of the product.The PO will define the product roadmap for the assigned products.The PO works directly with customers and Product Managers (PMs) to understand and communicate their needs.The PO will alsoclosely with Business Relationship Managers (BRMs),other IT stakeholders and SMEs from different areas to define how technology can enable business processes, drive business value and KPI improvement.
Responsibilities
Responsible for to setting plans and goals for their product and for their teams, constantly communicating and building consensusto meet the established outcomes, with PMs and BRMs.
Responsible for planning how the product will be implemented to maximize the value of the product.
Accountable and sometimes responsible for prototypes, flow diagrams, use case documents, story maps, and mockups to help visualize and describe the feature of the product.
Identifypotential technology options and complete IT cost assessments with support for IT architecture resources as needed.
Define features and continuously force prioritization with the PMto identify the right initiatives to focus on and add to theproduct roadmapto ensure there is a constant flow of value creation.
Accountable for the delivery of features as prioritized by the PM with constant advisement on value versus effort and fit to the roadmap.
Play a lead role in process governance with the goal to harmonize processes and the underlying system solution whenever possible.
Innovate through research and prototyping and drive the development and adoption of next generation technologies and business practices.
Work with the technical architects and engineers to define technical solutions and enablers in line with functional and non-functional requirements and the process flows defined.
Integrate upcoming enabler work such as architecture, data privacy, security, regulatory and compliance into the backlog with the PM.
Works with the team to agree on accepted story completion.
Leverage survey results, interviews with users and data/analytics and insights to continuously improve and scale their products and employ product strategies.
Be a constant change champion for new ways of working.
Participate in team demos and retrospectives.
Report progress and status in terms of business and customer outcomes.
Support internal change management teams and external marketing teams to drive adoption and deliver products to market.
Qualifications
Bachelor’s degree with greater than 5 years of experience in digital/technical product ownership.
Prior experience with commercialproductssuch as customer relationship management, marketing, quoting/contracting and pricing.
Establishedcommercialbusiness acumen.
Technical aptitude. to convey and collaborate around the development of the desired functionality particularly with cloud applications.
Prior experience or ability to learn technical development architecture and configuration principles.
Strong understanding and working experience with Agile approach and culture.
Understanding the SAFe (Agile at scale) approach is a plus.
Skills in prototyping and rapid ideation/discovery.
Ability to work with multiple geographies in a multicultural environment.
Ability and maturity to manage senior level stakeholders globally.
Experience in working in regulated environments (i.e. privacy/compliance)
Design thinking awareness and prior usage strongly preferred.
Desired Characteristics:
Proven analytical and problem resolution skills.
Solid digital/technical skills foundation.
Customer centric and empathetic.
Objective/outcome driven.
Proactive responsible individual, able to set own action plans .
Ability to influence and build consensus with other IT teams and global senior leadership .
Excellent written and oral communications skills.
Strong interpersonal and leadership skills.
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Endereço
Boulevard Puerta de Hierro
45116 Zapopan, JAL
Mexico Explorar agora
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Junte-se à nossa comunidade de talentos
Agradecemos seu interesse em uma carreira na Baxter e gostaríamos de conhecê-lo. Participar da nossa comunidade de talentos é uma ótima maneira de estar conectado, aprender mais sobre a Baxter e ajudar nossos recrutadores a te encontrar caso houver uma oportunidade que se alinhe com sua experiência, habilidades e interesses.