Product Specialist/Sales Support - Graduate Program UAE

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

We are looking for Product Specialist/Sales Support (Graduate Program UAE)!

Baxter Healthcare Corporation invites you to join our team in the United Arab Emirates!

This role encompasses product management and sales support in a leading healthcare company committed to making a global health difference.

Essential duties and responsibilities

• Achieve revenue, sales, profit & qualitative objectives and targets for the assigned therapies and/or medical products within your geographical or business area.

• Lead day-to-day relationships with assigned customers and plan visits to ensure perfect customer engagement.

• Build and develop professional long-term customer relationships that foster trust and collaboration.

• Prepare, implement, and review targeted account plans aligned with Baxter's commercial policies.

• Plan and prepare for each customer visit, recording outcomes for continuous improvement.

• Propose and provide each customer with appropriate solutions that will improve opportunities for both the customer and Baxter.

• Communicate all relevant information to existing and potential customers to guarantee their awareness of Baxter's product portfolio and its benefits.

• Acquire new customers by bringing to bear market intelligence and competitive analysis.

• Gather and maintain all relevant sales and customer data for strategic use.

• Gather and share market intelligence and competitor activities with other sales reps and management to help anticipate competitive moves.

• Maintain a strong presence in all existing and target customer accounts.

• Address customer complaints and implement corrective actions swiftly and effectively.

• Continuously assess the market for new customers, opportunities, and risks for Baxter products.

• Finalize budgets and forecasts in cooperation with line management and Marketing.

• Present Baxter products and their advantages, coordinate and distribute promotional material, and arrange test usage where needed.

• Participate in congresses and other customer events to showcase Baxter’s offerings.

• Provide customer training and support/assistance where needed for successful implementation of Baxter products.

• Collaborate closely with Product Managers, Account Managers/Reps, and Sales Support teams.

• Identify tender renewal opportunities and respond to tenders with the support of line management and Marketing (where applicable).

Job Requirements

• Bachelor’s degree or equivalent experience required, preferably in a scientific or medical/paramedical field.

• Strong communication skills to effectively convey product benefits and build relationships.

• Confirmed ability to handle multiple tasks and prioritize effectively in a competitive environment.

• Outstanding problem-solving skills to address customer issues and provide efficient solutions.

• Proficient spoken and written Arabic and English is essential.

• Proficiency in additional languages is a plus, reflecting our dedication to global collaboration.

• Proficient in Microsoft Word, Excel, and PowerPoint.

• Basic knowledge of Lotus Notes is beneficial.

• Ability to gather and analyze market intelligence to inform strategic decisions.

What are some of the benefits of working at Baxter?

We offer a competitive total compensation package, with professional development opportunities, where a high importance is placed on work-life balance!

Equal Opportunity Employer Statement: Baxter Healthcare Corporation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable Accommodation Statement: Baxter Healthcare Corporation is committed to providing reasonable accommodations to applicants with disabilities. If you require a reasonable accommodation during the application process, please let us know.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.