Senior Manager, Product Integration Consultant

Sharesource remote patient management platform is a two-way, digital health solution that enables healthcare professionals to stay connected with their home dialysis patients.

Sharesource is the most widely embraced digital health platform for home dialysis, available in 84 countries, which has helped lead more than 57 million home peritoneal dialysis (PD) treatments globally. The remote patient management platform allows healthcare providers to securely view their patients’ recently completed home dialysis-related treatment data that is automatically collected after each PD session. Healthcare professionals can then act on this information by remotely adjusting their patients’ home device settings without requiring them to make additional trips to the clinic.

For our CRRT Systems and Organ Support Therapies in the critical care environment, Baxter’s TrueVue is our suite of digital health solutions specifically developed to help intensive care units (ICU) gather the full potential of data. TrueVue Connect (an add-on digital communication module for the PrisMax 2) sends critical therapy information to the EMR, enabling automatic documentation into a flow sheet and helping nurses refocus time on patient care. TrueVue Therapy Management (an add-on for PrisMax 2) helps hospitals achieve their quality improvement goals.

Your team

This position reports to the Vice President of Digital Enterprise Management in the Chronic Business of Baxter Kidney Care.

Your role

The Senior Manager, Product Integration Consultantis a commercially oriented leadership role in our Global Digital Health organization. This leader will serve as the primary liaison between Baxter and our customers for pre-sale and product implementation success of our Digital Health product offerings across our Acute and Chronic portfolios.

What you will be doing

Pre-Sale Support:

• Participate in pre-sales discussions with customers to offer expertise in digital health from product and IT perspectives.

• Support the development of proposals and/or other documents describing digital products and services in response to requests from prospective clients and/or current clients when up for renewal.

• Analyze and understand the digital product requirements of Request for Pricing (RFPs), Request for Information (RFIs), and Security Questionnaires and prepare responses that address these requirements.

• Collaborate with other departments including Marketing, Sales, Legal, Technology, and other experts to produce high-quality, accurate responses + Maintains RFP database that includes the FAQ / Technical / Legal / Security Product answers.

Product Implementation:

• Coordinate with product installation team and collaborate with customer’s organization (IT, Biomedical Engineering, project management, executive, and clinical) on digital product and device implementations.

• Ability to problem-solve and direct key technical activities in Connectivity integration initiatives (installation, configuration, testing/validation, and go-live success).

• Bring expert knowledge of Connectivity and EMR integration technologies, including industry standards on messaging (XML, HL7, FHIR) and serial communication protocols.

What you will bring

• Excellent customer facing communication skills and ability to lead and work effectively in a team environment.

• Knowledge of a broad range of relevant computer systems, applications, and network security procedures

• Understanding of network communication protocols and concepts - LAN/WAN concepts such as DHCP, DNS, and TCP/IP and

• Demonstrated experience with medical device and software integration with EHRs (e.g., Epic, Cerner, Meditech) and industry standard messaging protocols - XML, JSON, HL7, FHIR

• Familiarity with major Digital Health trends and competency areas, such as Cloud Infrastructure, Cybersecurity and Data Privacy

• Bachelors in biomedical engineering, computer engineering, computer science, software engineering or IT-related field degree preferred with 5+ years related experience.

• Experience in a consulting environment is preferred but not required.

• Exceptional project management, organizational skills, attention to detail, and ability to meet deadlines.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $136,000 to $187,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.