Engineer II Software - Product Ops

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Summary
Global Product Operations team – An arm of Global Digital Products that provides application L2, L3, Infrastructure maintenance and deployment support.

Responsibilities
Provide Level 2, Level 3 support for Java based Medical application. 
Troubleshoot and identify root causes.
Working with cross functional team members to identify, document, investigate and resolve user issues/concerns.
Collaboration with stakeholders including R&D, DevOps, third parties, Scrum & Delivery teams and Investigation teams.
Well versed in ITIL process and maintain Lifecyle while resolution ticket.
Form partnership with team and balance uneven workloads across team to meet SLA, deployments and projects milestones.
Drive productivity with focus on automation and continuous improvement.
Collaborate across global teams and partner with R&D to meet business goals.
Document processes and monitoring application performance metrics.
Establish root causes for application errors and help address the issues.
Perform memory utilization analysis, thread analysis, transaction analysis.

Skills & Qualifications
Application Support engineer with medical industry exposure is desired, applicants with job history in other discipline are invited to apply with below requirements are meet.

General:
2 - 3+ Overall experience.
Bachelor’s Degree required.
Must demonstrate the ability to prioritize and organize work.
Must be a self-motivator and team player.
Passionate about continuous learning and keeping up with latest technologies.
Experience in Application Support organization

Tools & Technology:
2-3 Years Relevant Technology Experience AWS Cloud/Liferay/MQ Series/Oracle RDBMS/Oracle Golden Gate/Dynatrace/Splunk.
Hands-on experience working with Linux (Redhat, Centos, or Ubuntu) operating system.
Hands-on experience in Java, J2EE, Spring framework, Hibernate, web services, and MVC Portals.
Experience in Java based application support
Well versed in SQL queries

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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