Sr Analyst, IT - Quote to Cash

Vantive: A New Company Built on Our Legacy

Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.

Essential duties and responsibilities:

• Analyze existing business processes in place and assess fit/gap to already established solutions.

• Define business requirements together with PO and business stakeholders.

• Champion process governance with the goal to harmonize processes and the underlying system solution, globally.

• Champion change – promote and drive the change and new ways of working.

• Support PO with Inception/Backlog Grooming preparation and execution to understand the product vision and it's application in the overall business processes

• Support Inception preparation and documentation for upcoming program increments

• Prepare design artifacts:  flow diagrams, use case documents, story maps, mockups to help visualize and describe the process

• Investigation on questions that arise from the Backlog grooming sessions

• Work closely with the Agile Team/BAs to understand how the Product Vision can be translated into working software

• Support the solution design and technical architects; Define integration requirements with integration architects as well as teams supporting other systems (e.g. JDE)

• Align requirements with architectural model - i.e.  creating mockups/process flows of how layout/processes may get implemented in SF to fulfill the requested functionalities

• Align with POs on scope questions and support story writing related to the scope or acceptance criteria at story level.

• Support the development/test team in clarifying requirements/acceptance criteria

• Review of stories to ensure they are remaining within the boundaries of the feature benefit hypothesis and Feature Acceptance Criteria - consult with PO on discrepancies

• Augment Acceptance Criteria in each user story to ensure system specific items are included so that scripts are written to adequately test for working software to meet the business needs and product vision.

• Support POs and Commercial Operations with iteration demos and Support POs with System/Feature level demos

• Support the definition of end-to-end test scenario definition by working with POs and PMs

• Support regional Commercial Operations with UAT testing issue investigation and resolution Provide support to regional/country teams deploying the new customer service solution in countries

• Support Business PM/training team with technical aspects of training development Support teams with release and deployment activities at cutover (Support sanity testing, issues etc.)

• Support hypercare:

• Support triage Production Issues (ad hoc) - discuss prioritization with POs/POs - facilitate issue resolution with appropriate teams (Scrum or Sustain) once prioritized and assigned

• Investigate production issues and align on fix with PO/Dev Team/Sustain team (PO if necessary)

• Support with Technical Integration - mapping definition, testing issue resolution

Qualificatons:

• Bachelor’s degree with  >3 years of experience in digital/technical product ownership

• Commercial Technology Products experience or knowledge such as Customer Relationship Management, Marketing, Quoting/Contracting and Pricing.

• Established Commercial Business Acumen

• Technical aptitude; to convey and collaborate around the development of the desired functionality particularly with cloud applications; prior experience or ability to learn technical development architecture and configuration principles

• Strong understanding and working experience with Agile approach and culture; Understanding the SAFe (Agile at scale) approach is a plus. 

• Ability to work with multiple geographies in a multicultural environment

• Experience in working in regulated environments (i.e. privacy/compliance) preferred

Desired Characteristics:

• Proven analytical and problem resolution skills

• Solid digital/technical skills foundation

• Customer centric and empathetic

• Objective/outcome driven

• Proactive responsible individual, able to set own action plans

• Excellent written and oral communications skills

• Strong interpersonal and leadership skills

What do we offer

• Probation period of 3 months and then for an indefinite period.

• Competitive salary, annual bonuses, recognition award program.

• Environment based on our values: collaboration, speed, courage and simplicity.

• Possibilities for development on a personal and professional level in one of the leading global MedTech companies.

• Package of benefits including Private medical care (Lux Med), Life Insurance, Multisport card.

• Bax4U - cafeteria/lunch cards (300 PLN).

• PPE program with very attractive conditions available for each employee after 3 months.

• Educational support: fully covered language courses (English or other languages according to business needs), financial certifications (ACCA, CIMA)

• Co-financing of holidays and an additional 2 days off from work annually.

• Employee Stock Purchase Plan.

• Great Warsaw office location - Powiśle!

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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