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Patient Intake Specialist

ID de la oferta JR - 146727 Ubicación Saint Paul, Minnesota, Estados Unidos Categoría de Trabajo Finance Fecha de publicación 09/27/2024
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Descripción general

Aquí es donde sus ideas influyen en el cambio. Como miembro del equipo de Baxter Finance, usted tiene el pensamiento crítico y la mentalidad analítica que le permite traducir datos en conocimientos significativos y procesables que ayudan a los equipos a aprender y adaptarse a lo largo del camino. Guiamos a nuestros socios internos para que comprendan las oportunidades o realidades financieras que hacen avanzar a Baxter y acercarlo a nuestra misión de salvar y sostener vidas. Si bien a menudo trabaja de forma independiente con su equipo multifuncional, siempre cuenta con una mayor organización financiera en la que apoyarse y orientarse en su carrera.

  • Apoyo a las padres

  • Educación continua/ Desarrollo profesional

  • Salud de los empleados y Beneficios de bienestar

  • Tiempo libre pagado

  • 2 días al año para ser voluntario

Perfil de éxito

¿Qué hace que un miembro del equipo de finanzas de Baxter sea exitoso? Revise algunos de los rasgos principales que estamos buscando y vea si su perfil se ajusta.

  • Adaptable
  • Analítico
  • Orientado a los detalles
  • De trato fácil
  • Impulsado por resultados
  • Jugador de equipo

Patient Intake Specialist

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This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

As an Intake Specialist for our Respiratory Health business unit, you will have a critical role in inter-facing with our new and existing patients, while continuing to exceed customer expectations. These include establishing initial contact with patients/caregivers, verifying insurance benefits, and (as needed) securing a payment plan when a new order is received for Respiratory Health equipment.

This role uses online payer portals, and calls insurance companies to obtain all vital information on benefits to determine coverage and payer requirements. The Intake Specialist secures information from the patients/caregivers to support medical necessity for reimbursement; reviews the prescribed therapy and its benefits, the in-home training process, the outcomes monitoring program, and the reimbursement process including financial assistance and payment plan options with the patient/caregivers while providing superior customer service. This is where you can help others!

What you will be doing at Baxter

  • Perform verification of benefits to determine coverage and payer requirements
  • Load all benefit information correctly to allow for clean claims and streamlined revenue
  • Interview patient/caregiver to gather, confirm, and input medical, insurance and demographic information
  • Assess Face to Face documentation to determine if payor requirements are met
  • Assess or evaluate the risk of shipping device based on information received in the patient interview, place of service, insurance validation and Government and Commercial Insurance requirements
  • Discuss patient financial liability, set-up payment plans, and assistance when needed and follow up on applications
  • Educate the patient/caregiver on the benefits of therapy and to promote therapy adherence
  • Accurately document events and communications in a timely manner
  • Initiate the process for obtaining any necessary forms such as the TCR (Terms, Condition & Responsibility), ABN (Authorization of Benefits Notification) and other forms required during the training process, and Waivers
  • Provide timely follow-up with patient/caregiver when needed
  • Facilitate return of device when patient no longer demonstrates benefit from therapy
  • Perform with the highest level of integrity, while by aligning with the Global Code of Conduct, applicable work instructions, and applicable laws and regulations to enhance outcomes for our patients and their caregivers
  • Work with Sales Enablement and Account Executives to ensure healthcare team and patient needs are met and coordinate contact and in-hospital training as needed.

What you will bring to Baxter

  • 3+ years relevant experience, preferably in health insurance and/or durable medical equipment
  • High level of reasoning ability to successfully resolve a variety of patient and business issues
  • Strong critical thinking, problem-solving skills, and detail oriented
  • Outstanding written, verbal, and interpersonal communications and presentation skills
  • Proficient in Microsoft Office Software
  • High school diploma, GED, or equivalent experience
  • Third Party payer experience and experience in TIMS

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more clear with our pay practices. To that end, this position has a base salary range of $36,000 to $90,000. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Dirección

Explorar esta ubicación 1020 West County Road F
Saint Paul, MN 55126
United States of America
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Escucha a nuestros empleados

Nuestra empresa se enriquece con una población diversa de personas en más de 100 países que trabajan para resolver, innovar, fabricar e impulsar mejores opciones de atención médica para pacientes de todo el mundo.

Conoce a Monica, analista senior, finanzas, Singapure.

“Aunque a menudo se hace referencia a las finanzas como una función de apoyo, considero que las finanzas son un aspecto fundamental de las operaciones de Baxter. La comunidad financiera es una de las más conectadas en todo el mundo y, según mi experiencia, goza de gran prestigio entre los socios comerciales. Cada proyecto Apoyo una iniciativa en la que estoy involucrado. Intento observar el panorama total de Baxter y comprender cómo se relaciona con el negocio y los pacientes. Tener ese nivel de conocimiento detrás de mi trabajo impulsa la motivación.”

Conoce a Serge, Controller del COE, Benelux.

“Mi trabajo siempre me ha fascinado en Baxter. Después de 33 años de servicio, aquí es donde quiero continuar mi carrera. Me quedé porque es una gran empresa basada en una sólida ética y ofrece innumerables oportunidades de desarrollo e innovación. Una empresa que vive, progresa y se desarrolla constantemente con el tiempo. Es un gran placer para mí establecer relaciones profesionales con mis colegas mientras aprendemos de las experiencias de los demás.”

Conoce a Joselyn, Analista Senior, Costa Rica.

“Es imposible ser parte de Baxter y no aprender y crecer. He tenido la oportunidad de aprender habilidades valiosas de mis compañeros de trabajo y disfrutar de las relaciones que hemos construido como profesionales. Como empresa global, Baxter siempre mira hacia la automatización y la mejora. ... Sé que mi trabajo nos ayuda a ser más eficientes y precisos a la hora de garantizar que nuestros productos estén constantemente disponibles para los pacientes.”

Contenidos relacionado

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Agradecemos tu interés en una carrera en Baxter y nos gustaría conocerte. Unirte a nuestra Comunidad de talentos es una excelente manera de mantenerse conectado, conocer más a Baxter y ayudar a nuestros reclutadores a encontrarte en caso de que haya una oportunidad que coincida con tu formación, tus habilidades y tus intereses.

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