Sr Implementation Engineer

Perform the technical implementation of Hillrom Care Communications products to include software, hardware, networking, and other deployment activities.  This includes conducting advanced IT tasks (network design, topology development, network integrations, etc.), Linux and Windows based server configurations, and providing oversight, training and direction to otherteams performing implementation activities.​

Your team:

This role works closely with other members of the Implementation Team including Project Managers, Educational Services, and Sales to ensure customer satisfaction throughout the implementation process.

What you'll be doing:

• Manage and perform installation of Hillrom Care Communications and their partners applications/systems. This primarily entails installing and configuring applications on servers and proprietary devices/hardware, configuring system networks, and working with the customer’s wired and wireless infrastructure to complete implementations.

• Organize, manage, and lead multiple project implementations in a healthcare environment. Lead network architecture, system fail-over, and other technical system design discussions with customer IT, MIS or biomed departments, installation contractors, and other trades as required. 

• Provide oversight, training and direction to internal and external contractors as assigned during implementations to ensure installations meet Care Communications requirements.

• Work directly with complex customers by leading the technical aspect of team-based projects, managing dynamic deployments of advanced features and applications which can include customized integrations, evolving configurations, and adapting system functionality to best meet clinical workflow requests.

• Perform site surveys, RF surveys, develop system integration plans using multiple vendor products, & coordinate with customer IT or MIS departments. Review system designs to ensure accuracy and performance integrity. 

• Make recommendations on tuning and/or configuration of network/wireless environments to promote optimal performance and cohabitation of wireless and Care Communications applications.

• Complete, post, and update system network and server documentation in compliance with SOP and standard methodologies to ensure successful and long-term support of the system. 

• Lead the technical aspects of multiple projects simultaneously, completing the work with minimal supervision. Work independently and/or leading a small team environment.Work with customer IT departments to assess and evaluate network security needs and develop policies and procedures for ensuring the security and integrity of specified customer servers and network topology. Understands back-end network security and Active Directory functionality.

What you'll bring:

• Bachelor of Science in Engineering, Computer Science, or related field required or equivalent experience 3+ years of related IT and/or networking experience (wired or wireless).

• Advanced understanding of deploying and supporting Microsoft Windows platforms, SQL, IIS server and associated networked systems.

• Proficiency in common network protocols/architecture (TCP/IP, IP routing, OSI model, VLAN, etc.), client/server networking environments, and standard processes, managed switches, VOIP, and network security. 

• General knowledge of Wi-Fi wireless technologies with security protocols.

• Basic VoIP and/or PBX telephony knowledge and basic configuration experience.

• Experience configuring, setting up, and debugging PC-based systems.

• Experience with remote services, MS Office, AutoCAD, Visio, andother documentation tools.

• Preferred Certifications in the following:

• Cisco certifications: CCNA, CCDP, CCNP, CCIE

• General certifications: Microsoft Industry certifications, Network+, Security +, CWNA

• May be required to demonstrate expertise in two or more of the following areas to support business needs: 

• QL/Scripting/Reporting Engines/Analytics (SAS Crystal, etc.)

• Networking (TCP/IP, Routing and Switching, Subnetting, Security)

• Enterprise level hardware (Server/Client OS, SANS, RAID

• Linux/Unix

• HL7 

• Wireless - Enterprise level/managed networks

• Candidates should possess strong oral, written communication skills to resolve complex network and server related issues into actionable concepts for customers to understand.

• Strong organization skills, detail orientation and the ability to multi-task, meet deadlines, and prioritize work.

• Understanding of project management fundamentals and demonstrated history of performing projects.

• Must be able to lift 50 lbs. and have a valid driver’s license
  

All job requisitions for office-based roles that include reference to being ‘hybrid’, must be updated to include the following statement to ensure we are clear with candidates on the expectation. For any roles that are hybrid, but does not reference it, please also add the language below to the req to set expectations with the candidate. The language should be added at the bottom of your JD before the pay transparency language.

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

Baxflex Does not apply to employees who work in manufacturing plants, distribution centers, Global Technical Services centers, and Renal Care Services (RCS) as they need to be onsite or with customers every day.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.