Technical Service Engineer

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Your Role

As a {Service Engineer}, you take pride in representing our products. Your understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs.

Your team

We work together to solve problems and create efficiencies as we deliver or service our products. We never compromise on quality and are unafraid to roll up our sleeves and get the job done right. We own our schedules but will flex our calendars and responsibilities to help support each other and our customers.As individuals or part of a team, we depend on each other to achieve our goals. Seeking support and help from one another is common practice, and we recognize that cooperation is crucial to our accomplishments. Our success is only possible through teamwork, whether we work independently or as a group.

Our managers and leadership understand the nature and importance of your work. We offer support as needed and help you define a career path within the organization.

To deliver on our mission and the goals we've set, the growth and development of our team members are of utmost importance. You'll be offered extensive training, and the tight-knit working environment within the tech services team means employees get additional training from their direct manager and peers when needed.

What you'll be doing

• Medical device installation, maintenance and trouble-shooting in different hospitals, clinics, patient home or technical service center
• Handle inquiries, provide technical advice and consultation to customers
• Prepare technical specification document, service quotation and post service reports to customers
• Achieve all technical service performance objectives / indicators
• Support and assist sales and marketing team for any business issues technically
• Control spare parts' usage in proper manner
• Perform ad-hoc assignment when necessary

What you'll bring

• Higher Diploma or above in Biomedical Engineering/ Electronic and Electrical Engineering or related field
• Fresh graduated is also welcomed
• 1-2 years related experience or registered electrician of Grade A is an advantage
• Good demeanor towards working and customers
• Ability to work autonomously and a team player, with a drive and determination to succeed
• Attractive package with MICP bonus, OT allowance, 13th month pay, etc. is provided  Effective working style, result oriented

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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