Technical Service Co-ordinator

Vantive: A New Company Built on Our Legacy

Since last year, Baxter has been on a journey to separate our Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed sale of Vantive to funds managed by the Carlyle Group is subject to receipt of customary regulatory approvals and satisfaction of other closing conditions.

The Technical Service Coordinator is responsible for supporting both field and depot team with their daily operations. This may include quotation, work order processing, invoicing, service contract maintenance in system and purchase requisition/purchase order creation & HWT maintenance within the area of responsibilities (Singapore, Indonesia, Brunie, Philippines & India).

Responsible for managing any incoming customer queries.

Responsible for account creation and Prepare quotation for spare parts and service contracts as required to be furnished to customers.

Perform timely service invoicing and document filing for all service activities based on quotation, purchase order and/or service contract.

Responsible for all indirect purchase requisition and raise Intercompany purchase order.

Responsible for purchase order creation.

Maintain and monitor all service agreement in service delivery system and ERP.

Responsible for spare part item creation/extension and purchase order creation to vendor.

Communicate with supply chain on availability, delivery dates or other important matters related to spare parts delivery.

Responsible for managing system transaction for spare parts including purchase order, sales order, delivery order, goods receipt, and goods movement.

Manage inventory write off.

Support hardware tracking end to end process.

Responsible for any admin support to the Technical Service Center based on assigned by Supervisor/Manager

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.