![](https://tbcdn.talentbrew.com/company/152/v4_0/img/ajd-hero-it-sm.webp)
Senior Manager – Business Process Owner (BPO) | Quality
Descripción general
Aquí es donde valoramos su mentalidad estratégica, experiencia técnica y pasión por la innovación. Si es alguien que tiene la capacidad de transformar estrategias en planes viables y al mismo tiempo demuestra empatía y voluntad de ayudar a los demás, esta podría ser la oportunidad adecuada para usted. Sus contribuciones tendrán un impacto significativo en la misión de Baxter de salvar y sostener vidas.
-
Tiempo libre pagado
-
Salud de los empleados y Beneficios de bienestar
-
Educación continua/ Desarrollo profesional
-
Apoyo a las padres
-
Programa de asistencia al empleado
Perfil de éxito
¿Qué hace que un miembro del equipo de tecnología de la información sea exitoso en Baxter? Revise algunos de los rasgos principales que estamos buscando y vea si su perfil se ajusta.
- Socio comercial estratégico
- Comunicador
- Curioso
- Impulsado por resultados
- Colaborativa
- Solucionador de problemas
Senior Manager – Business Process Owner (BPO) | Quality
Vantive: A New Company Built On Our Legacy
Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.
At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.
*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.
Your Role:
As the BPO, you will align with business leadership and build a global Subject Matter Expert (SME) network. This is where you will partner with Vantive IT, a Solution Integrator (e.g. Accenture, Deloitte) and the business to ensure that future-state processes are defined. This includes helping with testing strategies, data quality initiatives and general decision making on future state business requirements. We're all about change and this role involves supporting change management to ensure that business constituents are trained, informed and ready to transition to new systems and processes!
Teams will be organized by process tower, and the BPO will partner directly with a Solution Integrator Lead (e.g. Accenture, Deloitte) and a Functional IT Lead from Vantive IT and will support the full software development lifecycle.
This role will need to define and measure value realization for the program and ensure clear success metrics are defined for the business to ensure successful operations after deployment.
The Quality (QTY) BPO role covers the following functional areas:
- Design and Development: Design medical supplies with quality and safety in mind.
- Purchasing and Supply Management: Source medical supplies from reputable suppliers.
- Production and Manufacturing: Implement a robust quality management system that meets industry standards.
- Packaging and Labeling: Use appropriate packaging materials that protect the product during transportation and storage.
- Sterilization and Disinfection: Use validated sterilization and disinfection methods to ensure product safety.
- Cleanroom Operations: Maintain a clean and controlled environment to prevent contamination and ensure product quality.
- Quality Control and Testing: Implement a comprehensive quality control program that includes testing and inspection.
- Compliance with Regulations: Ensure compliance with relevant regulations and industry standards.
- Corrective and Preventive Action (CAPA): Identify and address any quality issues or deviations from the norm.
- Document Control: Maintain accurate and up-to-date documentation of quality processes and procedures.
- Healthcare Agency communications
- Medical Affairs and complaint management
What position gives to program:
- Responsible for defining and approving business requirements on behalf of the business SMEs that will receive the new technologies delivered as a part of the program.
- Demonstrate functional process knowledge broadly across the Vantive business or related healthcare business and be able to make recommendations on program scope decisions.
- Support targeted organizational change management deliverables for assigned projects – including change impact assessments, team member engagement and communication plans, evaluation plans, case for change roadmaps, training plans, sustainability plans and resistance/mentor plans.
- Identify and analyze potential risks and challenges associated with change and develop mitigation strategies.
- Support the production and delivery of training materials associated with the project aligned with functional area.
- Measure the efficiency of the change management deliverables and make data-driven adjustments.
What you'll be doing
- Crafting end-to-end business processes.
- Partner with the Solution Integrator to understand “standard” processes within the technology solution versus “customized”.
- Lead teams to ensure minimal software (ERP) customization.
- Govern process exception requests and customization requests.
- Ensure business requirements are met through the new ERP solution.
- Document value realization and success metric definitions and track for assigned business function.
- Supply to the successful exit of Baxter TSAs per the plan built during design.
- Ensure quick decision making overall, with emphasis on issues that are aligned to the process tower.
- Participate in test strategy definition to ensure process operations can be fully tested through test cycles with focus on process inter-operability, meeting customer and supplier needs and successful quality criteria for launch.
- Support efforts of data migration and cleansing including coordinating with business functions to cleanse data prior to implementation.
- Participate in planning for deployments and assisting with leading deployment activities for the successful execution of launch process for each phase of the program.
- Leads scope of the solution overall through established guiding principles of the program.
- Support change management framework including team member analysis and management.
What you will bring:
- Bachelor’s degree in business, MIS, Computer Science required
- 10+ years of experience in functional area either in business operations or ground-breaking programs.
- Experience in healthcare is desired.
- A consulting background or experience with project management considered an asset.
- Experience in a data-intensive environment and understanding how best to demonstrate data as a competitive advantage.
- Experience with ERP software such as Oracle and SAP suite is a plus.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $144,000 to $198,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, commission, and/or long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
Dirección
![](http://tbcdn.talentbrew.com/company/152/v4_0/img/icon-location-pin.png)
Deerfield, IL 60015
United States of America Explorar esta ubicación
Contenidos relacionado
-
March 05, 2024
-
Beneficios para los empleados Nuestras amplias opciones de prestaciones reflejan el valor que otorgamos a nuestros empleados. March 28, 2024
-
Gente de Baxter La gente de Baxter son hombres y mujeres que marcan la diferencia en el trabajo y en sus comunidades. March 28, 2024
-
March 05, 2024
-
March 05, 2024
-
Cómo postularse Aprende consejos para prepararte mejor para el proceso de postulación. March 05, 2024 Related Content - SR_JD
-
March 05, 2024
-
March 05, 2024
-
Our Proposed Separation We plan to separate our Kidney Care Global Business Segment from Baxter to become a separate company. Discover what this means for you. May 03, 2024 Related Content - SR_JD
-
Áreas profesionales Explora nuestras distintas áreas profesionales y descubre el que mejor se adapta a tus talentos y objetivos profesionales. March 05, 2024 Related Content - SR_JD
Únete a nuestra comunidad de talentos
Agradecemos tu interés en una carrera en Baxter y nos gustaría conocerte. Unirte a nuestra Comunidad de talentos es una excelente manera de mantenerse conectado, conocer más a Baxter y ayudar a nuestros reclutadores a encontrarte en caso de que haya una oportunidad que coincida con tu formación, tus habilidades y tus intereses.