Department Specialist - Charlotte, NC

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Your role at Baxter

The Department Specialist will coordinate the Home Patient delivery routes and resolving problems related to method of delivery, across numerous facilities (up to 4-5 locations), multiple CDL Delivery Drivers (up to 45+ employees), and up to 4800+ home patient customers spread across numerous states with large geographical areas and geographical challenges. This person schedules and coordinates the transportation of products to satisfy customer requirements. Will analyze distribution, cost analysis, resources, and other problems to provide or formulate and develop modified solutions to business issues affecting the daily operations function.

What we offer from day 1:

• Paid Time Off and Paid Holidays
• Medical, Dental, Disability and Life Insurance coverage
• Vision and Voluntary Benefits
• Paid Parental Leave
• Retirement Savings Plan
• Employee Stock Purchase Program
• Flexible Health Care Spending Accounts
• Educational Assistance Plan
• Ability to work overtime

Your team

• Provides ongoing routing solutions to improve database maintenance and regularly generates reports using various software applications to analyze actual department performance. Make alternate freight transportation when vital.
• Assists with planning, coordinating and scheduling for vacations, holidays, and other unplanned events on a rolling 12 week calendar.
• Performs a variety of traffic activities which includes the audit of freight bills, processing property claims, selecting and recommending carriers.
• Prepare and distribute daily paperwork for drivers to field operations contacts. Coordinate workflow with 3PL (e.g. Cardinal) to ensure that picking, sequencing, staging and checking of products are completed in an accurate and timely manner for all private fleet and commercial deliveries.
• Works with management, vendors, and Service Specialist’s to ensure daily and/or weekly submission and compliance with Driver Qualification files (JJ Keller), driver logs, fuel trip reports, fuel tax reporting, timecards, expense reports and all other State/Federal DOT rules/regulations.
• Make required phone calls and/or send emails to Internal (e.g. sales, customer service, credit and collections, routing, service specialists, etc.) and External customers (e.g. Home patients, Clinic nurses, etc.) clinics on deliveries with special shipping instructions, short lead times, returns and redeliveries, in order to ensure the provision of effective service that meets and exceeds the Customer and Nurse delivery expectations.
• Update order information/ updated progression notes that address all delivery changes or discrepancies. May serve as the first point of contact for a driver (private or commercial) with delivery issues.

What you'll bring

• High school degree or equivalent is required.
• Previous distribution and transportation experience preferred.
• At least 2 years or more of relevant professional experience required.
• Strong problem solving and analytical skills.
• Proficient in Microsoft office (e.g. Word and Excel), and multiple software applications.
• Be team oriented and independent self-direction and ability to produce results.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $51,200 to $70,400 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.