T/B S III-Technical Services-Field Technical Services-All but Sabi or RTS

Vantive: A New Company Built On Our Legacy

Baxter is on a journey to separate our ~$5B Kidney Care segment into a standalone company. Vantive* will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to the people we serve. We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us.

At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us are driven to help improve patients’ lives worldwide. Join us as we revolutionize kidney care and other vital organ support.

*Completion of the proposed separation of Kidney Care from Baxter into a standalone company (to be named Vantive) remains subject to the satisfaction of customary conditions.

Your role at Baxter:

As a Field Service Engineer you will be responsible for performing service activity on electromechanical medical devices as well as on connectivity and digital systems as defined by the service requirements and customer contractual agreements in the Southern region of Spain.

You will build strong relationships with your clients and perform sales support activities on defined service offering within your geographical area of responsibility.

What are your responsibilities?

• Install, service, maintain, upgrade or execute Field Corrective Actions on electromechanical medical devices as per defined service requirements and customer contractual agreements in the defined area of responsibility.

• Install, service, maintain, upgrade or execute Field Corrective Actions on connectivity devices and digital systems as per defined service requirements and customer contractual agreements in the defined area of responsibility.

• Establish, maintain communication & partnership with customers, team members and business contacts

• Ensure compliance to all applicable service and quality requirements

• Report all relevant service activity in the service systems and applicable datasheets, to ensure updated and accurate service data.

• Provide customer telephone support (if necessary).

• Deliver user training to customers

• Facilitate/ensure development of service packages to defined accounts supporting achievements of the area sales targets.

• Support customer demos.

• Manage assigned car stock, spare parts and assets (instruments, tools), as per storage requirements and instructions. Ensure manual replacement orders are performed timely and on purpose.

• Good knowledge of connectivity systems and informatic communication systems

We are presently seeking people who have:

• A professional degree or FP2 and IT knowledge or relevant experience in medical devices or electro mechanics

• Min 1 year of experience as a service engineer in electromechanical medical devices

• Principles of electronics, electro-mechanics, mechanics, EDS protection/requirements, Medical Device Directive.

• Ability to prioritize and communicate effectively

• Strong customer facing and commercial skills

• The ability to work in a fast-paced challenging environment

• Fluency in Spanish and an Intermediate level of English (written & spoken)

• People that are passionate about delivering high quality service

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.