Job Posting Title Senior Specialist, IT - B2C Application Delivery, APAC

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary

This role will act as System Owner for applications\platforms assigned to him in his\her specific domain (as per table above). This role is responsible to gather, understand, and document business objectives, specifications, and technical design on small to medium sized projects based on a solid understanding of business requirements. Analyze business needs, document requirements, build test scenarios and complete unit and system integration testing. Ensure that applications are meeting all the IT compliance and security requirements, leadthat  project tasks and provide regular status. Become an SME (Subject Matter Expert) of applications and partner with application support teams or vendor for issue resolution. 

Key Responsibilities 

• Identify, assess, and resolve business problemsfor assigned applications and processes. 

• Collaborate with Product Owner, Business Analysts, and other IT functions on medium and large sized system enhancements. 

• Define, design and document business and integration flows/processes. 

• Develop test scenarios/scripts and execute testing, obtaining objective evidence that meets each test. 

• Develop Standard Operating Procedures to standardize tasks for consistency in operations. 

• Work with 3rd party, other IT teams, and/or business partner when issues are found; manage issues to closure. 

• Helps create, manage, and enforce IT Controls, validation and change control, policies, and procedures. 

• Manage system enhancements/releases. 

• Put together work plans, track project work. Independently manage own work. 

• Serve as product engineer for agile or SDLC (Software Development Life Cycle) based project teams. 

• Support BRM community in providing demos to Business on applications\platform belong his\her responsibility. 

• Support EA in analyzing Application capabilities and drive standardization among application in his\her domain portfolio.  

• Ensure Applications that belong to his\her portfolio are fully documented and managed in all Application Inventory Systems (CMDB, Archer, Knowledge Article in Service Now, etc…).

Qualifications 

• Foundational project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads .

• Solid communication (verbal and written) skills and attention to detail. 

• Sense of urgency with strong follow-up skills. Must be detailed oriented and able to work in a matrixed team setting.  

• Experience working with vendors and third-party providers on product features, releases, and issue resolution. 

• Must be able to work with others in different time zones. 

Education and Experience

• Bachelor’s degree in relevant field Information Technology, Computer Science or Engineering etc. 

• 6+ years of experience in Information Systems, experience in multiple areas of IT. 

• Experience with CRM applications (e.g. SFDC, Siebel,…) and web portals.

• Experience with Web Services and APIs (Application Programming Interface) such as (SOAP, REST).

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

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