Medical Affairs Operations and Program Management Leader
Baxter provides a broad portfolio of essential renal and hospital products, including home, acute and in-center dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; surgery products and anesthetics; and pharmacy automation, software and services. The company's global footprint and the critical nature of its products and services play a key role in expanding access to healthcare in emerging and developed countries. Baxter's employees worldwide are building upon the company's rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.
Plan, direct, and coordinate operations in the Global Medical Affairs function encompassing 6 GBU/Therapeutic Areas and 4 regions. Primary objectives are to continuously improve effectiveness and increase efficiency for the function. Duties include financial management, project management (monitoring and controlling), process design and optimization, communication.Plan, direct, and coordinate operations in the Global Medical Affairs function encompassing 6 GBU/Therapeutic Areas and 4 regions. Primary objectives are to continuously improve effectiveness and increase efficiency for the function. Duties include financial management, project management (monitoring and controlling), process design and optimization, communication.
Essential Duties and Responsibilities
- Responsible for financial management for Global Medical Affairs function (e.g., budgeting, forecasting, reporting, tracking/controlling, etc)
- Develop and maintain financial systems
- Key point of contact for GBU Medical leads as well as GST, GBU and R&D finance and project management leads
- Project Manager for all GBU Medical Affairs Projects
- Analyze financial data and monitor the execution of expenditures against the operating plan, partnering with cost center/project owners to make adjustments when necessary and ensure amounts and timing are current and accurate
- Manage PRIME for the Global Medical Affairs function
- Provides oversight and resolution to issues regarding routing/tracking of process-related documents through appropriate invoice approval and payment systems
- Support IIR team as needed
- Work with and align with the Finance teams globally on budgets/financial tasks
- Develop, design and implement (tracking and reporting via dashboards) appropriate metrics and KPIs (qualitative and quantitative) that meet the business needs and objectives of the Global Medical Affairs leadership team for including the regional MA. Ensure alignment with other organizational measurement tools/system.
- Develop, train leaders and employees, and maintain key processes and management/operational activities including identifying best practices for Global Medical Affairs. Ensures appropriate content and preparation for weekly MA Leadership meetings and Global MA townhalls/meetings
- Manage team members to drive successful completion of objectives. Coaches and develops staff
- Develop and maintain communication mechanisms and tools to effectively identify and communicate accomplishments, success stories, key challenges, expectations, etc. to key stakeholders
- Lead development and maintenance/updating of the Global Medical Affairs intranet site
- Own the Global Medical Affairs BOX site. Manage the regular updating of the BOX site and improve its usability based on feedback from users
- Work with Global TA and Regional MA leads as they implement the bi-monthly GBU/Region MA meetings/WebEx
- Development and maintain other necessary Medical Affairs IT infrastructure, operating mechanisms, and resources as required
- Direct and serve as Program Manager for Global Medical Affairs Process Improvement worsktreams and other special projects as assigned by the VP of Medical Affairs.
- Collaborate with workstream leaders to define and monitor project/program scope, milestones, key decisions, key tasks, next steps, budget and resources, and accomplishments
- Drive teams to meet program goals
- Identify, monitor and mitigate key project risks
- Track progress and prepare updates for upper management as needed
- Escalate and address project slippage or potential project slippage
- Partner with GBU, region, and commercial leaders on key initiatives.
- Identify, analyze and communicate problems, issues and opportunities. Develop and implements effective solutions to achieve desired outcomes on key company-wide medical initiatives.
Qualifications for this role
- Demonstrated excellent financial, interpersonal, leadership, project/program management and communication skills (written and verbal).
- Customer orientation, teamwork skills and the ability to actively commit to support and participate in continuous improvement activities.
- Must be results driven, goal oriented, and able to manage multiple projects simultaneously in a high pressure, frequently changing environment
- Ability to influence others and work in a matrixed team environment with ability to interface and build credibility at all levels of the company
- Strong analytical capabilities, including quantitative and qualitative assessment skills and critical thinking skills
- Demonstrated end-to-end project management capability with experience managing strategic projects involving multiple stakeholders.
- Excellent conflict resolution and problem solving skills
- Highly proficient computer skills (e.g., Word, Excel, PowerPoint)
- Proven experience leveraging financial and analytical tools to drive decision making
- High integrity and strong ethics.
- Familiarity & comfort with Medical Affairs activities (e.g., KOL strategy and management, medical education, investigator-initiated research, etc.)
- Bachelor's degree in Business, Marketing, Finance or Science/Technology
- MBA or equivalent preferred
- Minimum of 10 years of progressively responsible experience in R&D or Medical Affairs project management, strategic planning, finance, marketing and/or business development with at least 5 in the pharmaceutical /medical technology industry
- Experience developing, implementing and leading business processes
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.