This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary

The Commercial IT OPS, EMEA/ APAC role will work closely with the global Product Owners POs), Product Mangers (PMs), Business Relationship Managers (BRMs) and Segment business leaders from different business segments and regions to extend the usage and ensure effective and valuable product and application implementations.

Essential duties and responsibilities

• Support the POs to plan how the product will be implemented - to what user population - on what timeframe so that the PM can think about the correct features to meet those targets.

• Support the segment BRM to plan how a segment application will be implemented.

• Support PO and PM regionally to articulate and educate on the high-level capabilities, features and value of the product (existing and upcoming) to segment BRMs or with regional commercial leaders to create a common understanding of the product offering in the region.

• Support the recommendation on outcomes with the regional business and BRMs. Participate in the planning and realization of value creation for business case / prioritization.

• Support the Product Owner, Product Manager or local/regional application owner when analyzing options and start to create a vision or a to-be picture of the organization for implementation in their region. Start to assess the region’s position to accept the changes.

• Support PO, PM and business application owner regionally to create change risk/impact common understanding. Prepare users/stakeholders for product changes upcoming with communication on timing, impact, and value.

• Balance tech delivery with other regional and segment initiatives and technical and non-technical dependencies to ensure adoption and value realization along with Product Manager or local business application owner.

• Deliver communications of regional dates and pertinent information for testing/UAT retrofit testing, training, technical cutover and release plan, hypercare, and user deployment implementation.

• Support Go-live activities for major releases or major user onboarding by coordinating system and resources availability regionally. Support regional production sanity testing by business after release.

• Support Product Owners by giving Product Demos of existing functionality in preparation of Fit/Gap, UAT (User Acceptance Test), Training etc. as part of the Agile / Project Cadence.

• Support PO to perform local/regional Gap Analysis and prepare documentation of Product Gaps (including Compliance/ Legal/ Regulatory) for new products or extension of existing products into new markets.

• Support PM, PO and application owners with test execution and coordination in region. Coordinate issue triage, categorization and prioritization done between Business, PM's, PO's and Analysts together with Scrum Masters or Project Managers.

• Coordinate Data Maintenance Requests for new product/application launches or for new features that require mass data changes between countries and applicable delivery team.

• Ensure responsiveness and availability for regional Hypercare support for major releases.

• Coordinate system and resources availability.

• Regional point of contact for production issue triage and emergency release.

Qualifications

• Commercial experience or knowledge.

• IT concept understanding around cloud applications.

• Strong understanding and working experience with Agile approach and culture; Understanding the SAFe (Agile at scale) approach is a plus.

Education/Experience

• Degree: minimum Bachelor Level.

• Project experience with enterprise level applications/technologies: 3-7 years.

• Ability to work with multiple geographies in a multicultural environment.

• Excellent written and oral communications skills.Ability and maturity to manage Senior Level Stakeholders globally, regionally and locally.

• Understanding of regulations to consider in the life sciences industry (Quality, PV, Data privacy).

We offer

• Probation period of 3 months and then for an indefinite period.

• Competitive salary, annual bonuses, recognition award program.

• Corporate culture based on our values: collaboration, speed, courage and simplicity.

• Possibilities for development on a personal and professional level in one of the leading global MedTech companies.

• Package of benefits including Private medical care (Lux Med), Life Insurance, Multisport card.

• Bax4U - cafeteria/lunch cards (300 PLN).

• PPE program with very attractive conditions available for each employee after 3 months.

• Educational support: fully covered language courses (English or other languages according to business needs), financial certifications (ACCA, CIMA).

• Co-financing of holidays and an additional 2 days off from work annually.

• Employee Stock Purchase Plan.

• Great Warsaw office location - Powiśle!

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

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