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EMEA Billing Control Specialist with Italian

Req #: JR - 052128 Location Warsaw, Mazovia, Poland Job Category: Finance Date Posted: 04/13/2022

Overview

This is where your insights influence change. As a member of the Baxter Finance team, you have the critical thinking and analytical mindset that allows you to translate data into meaningful, actionable insights that help teams learn and adapt along the way. We guide our internal partners to understand financial opportunities or realities that move Baxter forward and closer to our mission to save and sustain lives. While you often work independently with your cross-functional team, you always have the greater finance organization to lean on for support and career mentoring.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Finance team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Adaptable
  • Analytical
  • Detail-oriented
  • Easygoing
  • Results-driven
  • Team player

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EMEA Billing Control Specialist with Italian

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary

The Billing Control Specialist is responsible for reviewing and processing the daily invoices disputes reported by customers or identified by cash collectors. Specific responsibilities include invoice problem resolution, customer issue resolution, and delivering a performance that meets or exceeds service level agreements and customer expectations.

What will you be doing?

  • Ensuring that all issues being a result of billing errors are resolved in a timely manner.

  • Understanding customer profiles and their relative billing requirements.

  • Developing strong working knowledge of customer base and company organizational structure for effective issue resolution.

  • Ensuring that all products and services have been billed according to the contract and invoices and supporting documents have been submitted to the customer as per the agreed billing method (EDI, e-invoicing, Portal etc.)

  • Entering notes into Get Paid and providing sufficient information and supporting documentation on the dispute status.

  • Contacting internal owners for resolution of Disputes that are not being resolved on a timely basis and cooperating with internal departments (Pricing, Customer Service, Sales, IT).

  • Identifying repetitive issues and communicating those to the proper owners and Billing GPO to facilitate root cause analysis and eradication.

  • Supporting the process standardization and automation efforts to reduce redundancies and inefficiencies together with training and process improvement effort.

Who are we looking for?

  • Finance professional with functional knowledge of the accounts receivable and dispute management processes.

  • Strong analyst with excellent communication skills, who can be diplomatic, flexible, and has a “can do” mindset.

  • Bachelor’s degree in finance, Accounting or similar work experience.

  • 2+ years’ experience in SSC or similar corporate role with primary focus on billing, collections or dispute management.

  • Experience in Collections process improvements with knowledge using C2C technology (JDE and Get Paid) and proficient user of Microsoft Office Suite.

  • Experience in transitioning Billing/AR processes preferred with functional knowledge of the C2C processes.

  • Excellent customer communication skills with high proficiency in speaking and writing in English + Italian.

What we offer:

  • Probation period of 3 months and then for an indefinite period.

  • Competitive salary, annual bonuses, recognition award program.

  • Corporate culture based on our values: collaboration, speed, courage and simplicity.

  • Possibilities for development on a personal and professional level in one of the leading global MedTech companies.

  • Package of benefits including Private medical care (Lux Med), Life Insurance, Multisport card.

  • PPE program with very attractive conditions available for each employee after 6 months.

  • Fully covered language courses (English, French, German, Spanish, Italian, Portuguese or Chinese).

  • Co-financing of holidays and an additional 2 days off from work annually.

  • Employee Stock Purchase Plan.

  • Great Warsaw office location - Powiśle!

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

052128

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Monica Weber, Senior Analyst, Finance, Singapore

"Though Finance is often referred to as a support function, I find finance to be a critical aspect of Baxter operations. The finance community is one of the most connected across the globe and, from my experience, highly regarded among business partners. Every project I support or initiative I'm involved in I try to look at the total Baxter picture and understand how it relates to the business and patients. Having that level of insight behind my work drives motivation."

Meet Serge Vandermotten, COE Controller, Benelux

"My job has always fascinated me at Baxter. After 33 years of service, this is where I want to continue my career. I have stayed because it is a large company grounded in sound ethics and provides countless opportunities for development and innovation. It is a company that lives, progresses, and constantly develops with time. I have great pleasure in forming professional relationships with my colleagues as we learn from each other’s experiences."

Meet Joselyn Alvarez, Senior Analyst, Costa Rica

"It is impossible to be a part of Baxter and not learn and grow. I've had the opportunity to learn valuable skills from coworkers and enjoy the relationships we have built as professionals. As a global company, Baxter always looks towards automation and improvement. I know that my work helps us be more efficient and precise in ensuring that our products are consistently available to patients."

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