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Manager, Clinical Solutions Architect

Req # JR - 092233 Location United States (Remote) Job Category Clinical Date posted 03/10/2023

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your role at Baxter

Baxter is advancing a connected ecosystem that surrounds the patient and the care team by integrating devices, identifying practical insights and simplifying communications helping providers impact workflow efficiencies and care outcomes. The connected care environment delivers useful information to the right people at the right time which enables hospital staff care for patients more safely, efficiently and effectively.

The Care Communications Digital Health Solutions is a product portfolio comprised of communications applications and solutions including mobile clinical communication solutions, medical device integration, alarm and alert management, waveform visualization and solutions for natural language processing. Together these solutions are focused on a vision of unifying the software platform to drive workflow efficiency, improve patient outcomes and strengthen patient engagement. Our portfolio is regularly expanding to include innovative solutions to enhance patient outcomes.

As the Manager, Clinical Solutions Architect you will drive the implementation of consistent solution quoting practices as well as consistent design solutions used in sales, sales operations, implementation, and support. Support best in class quoting delivery models with creative solutions driving cost effective outcomes with an eye on improving our bottom line by recommending improvements to the overall process based on quality reviews, timeliness and product enhancements.

What you'll be doing

  • Coordinate with Sales, Project Managers, Implementation Engineers, and Sales Operations to determine distribution of quoting and design work and scheduling of proposal completion and design walkthroughs, if needed

  • Create quote and design accuracy and efficiency metrics to define team success

  • Deliver regular individual performance feedback to employees and Management

  • Complete employee onboarding and training and ongoing employee education and development

  • Ensure the creation of accurate quotes within the timeline and system designs that deliver on customer expectations defined by Sales teams and end customers in project scope

  • Describe quoting frequency and variance between project estimates and delivered actuals to provide access to project profitability

  • Collaborate with Marketing on quote design and appearance

  • Work with Sales and Services teams to determine proper expectations within project

  • Frequently evaluate quoting processes and tools to ensure efficient quote operations

  • Maintain, audit, standard operating procedures and policy documentation

  • You may be required to travel to customer locations for facility walk throughs, and evaluation of project sites

What you'll bring

  • Bachelor of Science degree in a technical or managerial field or 5+ years related experience in a technical subject area

  • 5+ years of proven success working in proposal creation solution design, sales engineering, or 10+ years of experience in leading operations

  • Proficiency with automation tools with the ability to create and update professional, customer and contractor facing outputs

  • Experience with Lean, Six-Sigma, and Kaizen projects preferred

  • Strong project, program and change management skills

  • Ability to demonstrate the successful accomplishment of objectives, through guidance & management of teams

  • Sound business judgment and ability to sell ideas with strong oral and written communication skills with root cause analysis & barrier removal skills

  • Experience leading multi-functional teams and driving projects to completion

  • Knowledge and experience in Implementation Services/Logistical Operations

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base salary range of $80,000 to $180,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.


The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.


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