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Senior Demand Planner

Req # JR - 054298 Location Quarry Bay, Eastern, Hong Kong SAR Job Category Supply Chain Date posted 11/19/2021

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

The Senior Demand Planner position is responsible for all forecasting activities to create an accurate demand forecast with the outcome being a forecast which incorporates current and accurate market information, ensuring the company can correctly predict customer demand and provide the supply chain with the appropriate information to plan how to meet that customer demand.

The Senior Demand Planner creates and maintains forecast models continually refining and improving forecasts for their respective categories, incorporating business intelligence, to anticipate customer demand and has responsibility for gathering and analyzing data for new product launches and forecast information gathered from multiple sources.

This section contains a list of five to eight primary responsibilities of this role that account for the majority of the work. The incumbent will perform other duties assigned.

  • Utilizing advanced analytics, manage significant and complex product portfolio
  • Develop and lead of demand forecasts (operational forecasts) at multiple levels of aggregation for multiple time horizons as part of a demand planning function.
  • Analyze historical sales trends, research demand drivers, prepare strategic forecast data, develop statistical forecast models, and evaluate forecast results and recommend areas for improvement as well as potential risks.
  • Analyze and monitor trends in forecast error and work with the commercial team to reduce the error and lead cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions.
  • Update forecast with applicable supply constraints and ensure forecast accuracy and bias analysis. Measure, analyze and report key process. metrics and monitor adherence to key performance indicators (KPIs).
  • Proactively collaborate with marketing and sales on portfolio changes to ensure the forecast reflects new product launches as well as changes to existing products.
  • Collaborate and drive a consensus approach by working with Commercial, Finance and Supply Chain partners to obtain and ensure that current and accurate information is used for demand forecasts (Country/Cluster demand review meeting and prep).
  • Use the relevant planning software as the primary forecasting system tool and update forecast with applicable supply constraints.
  • Responsible for providing volume input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs.
  • Recommend and implement enhancements to business processes and identify opportunities to improve operational efficiencies.
  • Deliver training and coaching, process improvements.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. List knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Extensive knowledge and experience in demand planning processes, techniques and methodologies.
  • Significant knowledge and well established relationships across different parts of the organization: commercial, sales, marketing, product development, finance and manufacturing, related to the segment they are planning for, e.g., product lines, business unit, region, etc. Deep knowledge in demand planning processes, techniques and methodologies. Strong mathematical/statistical ability required.  Analytical and quantitative skills​. Hands-on experience with modeling, forecasting, analysis and simulation tools.
  • Worked in a team-based environment.
  • Business domain experience in the supported process and technology (RapidResponse and Tableau) areas (nice to have).


  • Collaborative but able to challenge and influence external insights/inputs​ and stakeholders.
  • Well-organized, clear presenter​

Include the education and experience that is necessary to perform the job satisfactorily.

  • Bachelor’s Degree required; Master’s degree preferred.
  • Minimum of 5-7+ years’ experience in supply chain planning, including specific experience in identifying planning process improvements, training and coaching team members/colleagues.
  • APICS certification is preferred.
  • Have advanced mathematical and/or statistical abilities. including forecasting and forecasting methods with an understanding of their financial and operational impacts.
  • Advanced analytical, organizational, decision making, and presentation skills.
  • Well-organized and high level of attention to detail.
  • Knowledge of software related to demand planning is preferred.
  • Experienced with other software packages including Windows, and Microsoft Office.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

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