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Quality Manager - QMR Regional Service (APAC)

Req #: JR - 069657 Location Petaling Jaya, Selangor, Malaysia Job Category: Quality Control Date Posted: 06/29/2022

Overview

This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Quality team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Detail Oriented
  • Continuous Learner
  • Courageous
  • Collaborative
  • Critical Thinker
  • Influential

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Quality Manager - QMR Regional Service (APAC)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Summary:

Manages through subordinates the coordination of the activities across all countries in the APAC region in the Quality organization and across the business supporting the Service including both depot and field service activities. Ability to influence decisions through use of data and responsible for results in terms of compliance and conformance to regulations, Global Service and Baxter Quality policies. The position can be based out of any of the countries across Southeast Asia (Malaysia, Singapore, Thailand, Philippines, Vietnam, Indonesia)

Essential Duties and Responsibilities

  • Manages the activities across all countries in APAC providing Service and related support in the Quality organization with responsibility for results in terms of compliance to Service quality requirements.
  • Implements the global quality system procedures cross functionally and manages compliance locally.
  • Responsible as the QMR representing Service in the Region including Management reviews, CAPA, internal audits, field action performance and related KPI’s for Service
  • Understands and ensures conformance to regulations applicable to several sections or departments.
  • May participate in or manage quality assessments of internal operations and suppliers to analyze compliance and assess risk.
  • Interacts frequently with internal subordinate supervisors, functional peers and senior group leaders.
  • Lead interactions with regulators and auditors (ISO, Baxter internal/corporate) and customers to represent the company products and processes related to Service and the associated QMS requirements.
  • Identifies and manages continuous improvement projects with the objective of achieving quality, reliability and cost improvements.
  • Manages coaching, training and development of direct reports and team.
  • Adheres to all environmental, health and safety SOP’s, equipment, policies and procedures, including any department specific requirements.
  • Support commercial entities in knowledge and navigation of Quality requirements specifically as it relates to the Service Organization.
  • Participation/Oversite in new product launches and transfer of local operations to Service.
  • Drives initiates in Service with a focus on transformation particularly in the digital arena and with a focus on simplification and standardization through global and where required regional processes.

Qualifications:

  • Thorough knowledge of applicable procedures, specifications, regulations (!SO 13485 and local requirements).
  • Ability to manage / supervise a team of employees.
  • Strong analytical and problem solving skills.
  • Strong communication and leadership skills.
  • Strong interpersonal, communication, influencing, negotiation skills.
  • Strong project management skills.

Education and/or Experience:

  • Bachelor’s degree in science or engineering
  • 5 years in Quality, Manufacturing, Engineering or related field.
  • Minimum 5 years of management experience.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

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069657

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Christelle, Senior Quality Manager in Malta

"I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need."

Christelle

Meet Lorena, Senior QA Associate in London, UK

"I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety."

Lorena

Meet Gary, Quality Research Manager in Singapore

"I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission."

Gary

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Christelle

Meet Christelle, Senior Quality Manager in Malta

"I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need."

Lorena

Meet Lorena, Senior QA Associate in London, UK

"I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety."

Gary

Meet Gary, Quality Research Manager in Singapore

"I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission."

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