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Customer Service Specialists - Expression of Interest

Req # JR - 079875 Location Old Toongabbie, New South Wales, Australia Additional locations NZ/AUK - New Zealand/Auckland Job Category Supply Chain Date posted 09/05/2022

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Seeking Expressions of Interest for Customer Service Specialists – all levels of experience!

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Baxter Integrated Supply Chain which includes our Customer Service teams are driving for results in a climate of safety first and trust, giving empowerment and accountability to our people and living our mission of saving and sustaining lives.

At Baxter, we know that people are critical to our success. For this reason, we have a highly supportive culture with focus on developing the careers of our people. The company also promotes an environment to allow autonomy, achievement, collegial support and sharing within a rewarding work environment.

There has not been a more exciting time to join Baxter as part of our Customer Service team where you can grow and innovate.

We are seeking expression of interest across all levels of experience including

  • Customer Service Representative

  • Senior Customer Service Representatives

  • Customer Service Managers

  • Customer Support Specialists

What are we looking for?

  • Strong can-do attitude

  • Relationship management is key! Nurturing and growing relationships within our organisation

  • Proven problem-solving skills

  • Have a clear, professional, and informative communication style

  • A passion for helping others

This is a varied & diverse role that is key to the success of our business.

Shortlisted candidates will need to complete our HireVue video assessment before proceeding to the next round of our recruiting process.

Why Baxter?

Baxter embraces flexibility and autonomy to drive the best possible results, including the results in your professional life. There is ample chance for you to grow at Baxter and leadership does their best to open the doors of opportunity for their team.

At Baxter ANZ, we are focused on being a Best Place to Work where our people can be their authentic self, feel valued and respected.  We are committed to a culture where all employees can collaborate and work together effectively.  Relationships are a key component in how we operate in Baxter and we share the common traits of being reliable, ethical, caring, having empathy, actively listening to our colleagues as well as being open minded to new ideas and perspectives. We are proud to be recognised as an Employer of Choice for Gender Equality and winner of the 2021 & 2019 Women in MedTech Award.  

We offer a dynamic and future focused work environment offering workplace flexibility, additional annual leave and a strong value driven culture. Baxter recognises the importance of flexible work arrangements, and we offer remote and hybrid arrangements so that our employees can have work/life balance and support their health & wellbeing. We are proud to introduce BaxFlex, where we maintain our workplace flexibility philosophy while also realising the benefits of connecting in-person on-site.

Baxter is an equal opportunity employer and makes employment decisions without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

079875

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We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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