Senior Systems Specialist (2yr Contract - Onsite)

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

*Please note this is a 2-year contract opportunity*

Your role at Baxter

As a Senior Systems Specialist for Baxter Canada's Centre for IV Admixing (CIVA) site you will assume technical ownership of CIVA systems as Baxter continues to focus on uplifting automation in on our Digital Transformation journey.

You are responsible for maintaining the design and integrity of the internal CIVA Manufacturing IT and Infrastructure platforms. You'll rovide expert technical assistance to the team and consulting services to the business area to understand needs, assess, build and implement solutions to ensure support for continuous improvements. This onsite role will provide both operational execution and ownership while contributing strategically towards building an organization for the future and creating and maintaining an IT roadmap with enhanced automation, simplification and continuous improvement. You get to collaborate with quality owners and ensure technical implementations and modifications are appropriately documented within Baxter’s quality systems.

What you'll be doing

• Be accountable as a technical lead for designing, implementing and testing complex core production IT (CIVA specific compounding applications, ERP integrations and devices) as well as infrastructure demands ensuring stability of the systems

• Use data analytics/monitoring/alerting to provide technical direction on future design that will meet and/or exceed the long-term trends based on actual data and statistics

• Lead IT Projects from inception through to implementation and support transition

• Create, update, and maintain roadmaps and knowledge articles, and facilitate the development of training materials with CIVA training partners

• Plan and develop endpoint infrastructure designs to meet company needs, current and future

• Collaborate thoughtfully with local and global peers and partners as well as providers with hardware/software reviews, share and input into designs/requirements, and assist with building all Endpoint Product roadmaps

• Be responsible for input and guidance into productivity tool sets and platforms for the end user digital experience which will include proof of concepts validation, product testing and validation, product/service certifications to ensure compliance with quality and security standards

• Educate and train other support staff to have the knowledge needed to provide guidance with designs and solutions on existing products and services

What you'll bring

• College diploma or university degree in a computer related field

• 5+years experience of end user environment technical deployments and support

• 3+ years of manufacturing IT support

• Solid understanding of current Endpoint hardware, protocols, and standards

• Exceptional MS Office skills with experience supporting O365, Active Directory, ERP (JDE)

• Experience in Microsoft Teams, Zoom, WebEx, MS Suite

• Enterprise Mobility Management experience

• Working knowledge of Cloud solutions (AWS, Azure) and VDI environments

• Understanding of IT Operations and delivery of service

• Analytical, interpersonal, and problem-solving skills

• Strong oral and written communication skills

• Knowledge with agile/waterfall project management concepts, practices, and deliverables

• Experience with knowledge gathering, creation of and maintenance of training materials and tools

• Experience in a Project Management, IT project delivery and operational environments an asset

• Bilingual - Spanish preferred

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Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

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