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Bilingual HD Clinical Trainer - Occasional Part Time

Req # JR - 095441 Location Laval, Quebec, Canada Job Category Administrative Date posted 03/17/2023

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your role at Baxter

As the Hemodialysis (HD) Clinical Trainer you are responsible for the delivery of education to clinical staff on in-centre Hemodialysis (ICHD)/Home Hemodialysis (HHD) products. You will provide supplemental informative in-services to Baxter customers and potential customers based on the needs of individual customers and regions.

This role provides subject matter expertise to external customers and internal team members. You get to work closely with the Clinical Educator in conducting product evaluation and implementations including conversion processes under the direction of the National Clinical Manager before, during and after product implementation. The HD Trainer will also provide post-support and follow-up hospital in-servicing as needed.

What you'll be doing

  • Develop expertise in all Baxter HD and HHD Renal Products including all clinical and IT tools/software associated with Baxter Renal HD & HHD Products and support new product launches

  • Organize and complete product evaluations (ARTIS and AK-98) pre-sale and clinician training post sale

  • In accordance with Baxter Solution Based Offerings, identify and resolve complex and/or unusual clinical situations either on-site, via phone or e-mail

  • Develop and maintain superior customer relationship with Social Workers, Physicians, RN’s, Pharmacists, Biomedical Technologists, Dietitian, and Administrative Employees

  • Conduct advanced product training on proprietary features of ARTIS, AK-98 & future equipment

  • Leverage current and future resources (i.e. E-Learning) to augment clinical educational needs of customers as applicable

  • Identify and report any product and practice related concerns or questions

What you'll bring

  • Registered Nurse; Bachelor’s Degree or Equivalent with 5+ year's experience

  • Experience in Acute/Chronic in centre or home hemodialysis

  • Experience in teaching and working with Baxter products

  • Advance knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)

  • Ability to travel up to 50% of the time

  • Bilingual - French/English

  • Strong organizational, interpersonal and presentation skills with the ability to take initiative


Votre rôle chez Baxter

En tant que formateur clinique en hémodialyse (HD), vous êtes responsable de la prestation de la formation du personnel clinique sur les produits d’hémodialyse en centre (ICHD) / hémodialyse à domicile (HDD). Vous fournirez des services informatifs supplémentaires aux clients de Baxter et aux clients potentiels en fonction des besoins des clients individuels et des régions.

Ce rôle fournit une expertise en la matière aux clients externes et aux membres de l’équipe interne. Vous pouvez travailler en étroite collaboration avec l’éducateur clinique dans la conduite de l’évaluation et de la mise en œuvre des produits, y compris les processus de conversion sous la direction du gestionnaire clinique national avant, pendant et après la mise en œuvre du produit. Le formateur fournira également un soutien post-soutien et un suivi hospitalier en cours de service au besoin.

Ce que vous ferez

  • Développer une expertise dans tous les produits Baxter HD et HDD y compris tous les outils / logiciels cliniques et informatiques associés à Baxter Rénal HD & HDD et soutenir les lancements de nouveaux produits.

  • Organiser et terminer les évaluations de produits (ARTIS et AK-98) avant la vente et la formation des cliniciens après la vente

  • Conformément aux offres basées sur les solutions de Baxter, identifier et résoudre les situations cliniques complexes et/ou inhabituelles sur place, par téléphone ou par courriel

  • Développer et maintenir une relation client supérieure avec les travailleurs sociaux, les médecins, les infirmières, les pharmaciens, les technologues biomédicaux, les diététistes et les employés administratifs

  • Mener une formation avancée sur les produits sur les caractéristiques exclusives d’ARTIS, d’AK-98 et d’équipements futurs

  • Tirer parti des ressources actuelles et futures (c.-à-d. l’apprentissage en ligne) pour augmenter les besoins de formation clinique des clients, le cas échéant

  • Identifier et signaler toute préoccupation ou question liée au produit et à la pratique

Ce que vous apporterez

  • Infirmière autorisée; Baccalauréat ou équivalent avec plus de 5 ans d’expérience

  • Expérience en hémodialyse aiguë/chronique en entre ou à domicile

  • Expérience dans l’enseignement et le travail avec les produits Baxter

  • Connaissance avancée de Microsoft Office (Word, Excel, PowerPoint, Outlook)

  • Capacité de voyager jusqu’à 50% du temps

  • Bilingue - français/anglais

  • Solides compétences organisationnelles, interpersonnelles et de présentation avec la capacité de prendre des initiatives


Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.


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