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Field Service Technician I

Req # 21126143 Location Houston, Texas, United States Job Category Technical Services Date posted 01/14/2022

Hillrom and Baxter have united, creating one of the world’s leading medical products companies. We are committed to our shared vision to transform healthcare. We're building on the legacy and strengths of two historically innovative and socially responsible companies that—when joined together—should better serve our patients, customers and communities. This is an exciting time to join us as we begin a new chapter, together.

No matter your role at Baxter, your work makes a positive impact on people around the world. You can expect to work with caring people who value relationships. Our teams are strong and empowered because we value differences. This is where you can do your best work and thrive in an international environment. This is where you can belong.


Job Responsibilities:

The primary duties of a Medical Equipment Service Representative involve client facing customer service and minor medical equipment repairs. 

  • Responsible for the pick-up and delivery of medical equipment, using a company provided vehicle to customer facilities
  • Periodically work on an on-call rotation that involves a 24/7/365 operation
  • Responsible for direct customer contact
  • Frequent patient handling
  • Responsible for minor repairs and routine part upgrades


Required Qualifications

  • Must be at least 21 years of age
  • High school diploma or GED
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplication and division

Preferred Qualifications

  • Technical or Trade School training
  • DOT physical card (assistance is provided)
  • Experience with FDA regulated products
  • Experience in customer service

Safety Requirements

  • Responsible for adhering to Hillrom Safety Procedures.
  • Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing.  All equipment is provided.
  • Frequently works in environments where biohazards could be present. i.e. Hospitals, Service Centers, and Depots.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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