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Care Communications Workflow Consultant (North East)

Req # JR - 088387 Location Boston, Massachusetts, United States (Remote) Additional locations Syracuse, NY Job Category Clinical Date posted 01/27/2023

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

THIS IS WHERE you build trust to achieve results

As a Care Communications Workflow Consultant, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.

As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and inform priorities and changes.

The Care Communications Workflow Consultantwill develop clinical sales strategies to support Baxter’s US Connected Care Solutions sales organization aimed at expanding industry market share and bridging the gap between clinical and IT personnel at healthcare organizations. Lead the development of clinical relationships with healthcare institutions for large, complex connectivity sales opportunities. The position will be responsible for conducting clinical workflow assessments and presenting these findings to hospital executive clinical leadership.

Your Team

We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building positive relationships are integral to our success.

We're a friendly, collaborative group of people who push each other to do better every day. We find unique strategies to close deals and expand our skills by challenging ourselves and others. This role reports to the Care Communications Regional Manager.

What you'll be doing

  • Planning and managing clinical assessment.

  • Designing a clinical assessment report.

  • Delivering presentations related to clinical workflow optimization.

  • Delivering demonstrations to key prospects of the connected ecosystem.

  • Being the liaison with clinical leadership at key accounts.

  • You will be the “Voice of the customer” from a clinical point of view back to Care Solutions product, engineering and marketing internal stakeholders.

  • Educate Sales team on Clinical Informatics trends in the market.

  • Work closely with sales training team to develop clinical sales training.

What you'll bring

  • Having an active Registered Nurse license.

  • Bachelor’s Degree in Nursing (BSN) is required. A Masters (MS or MSN) in related healthcare field is optional, but desired.

  • Previous nursing leadership experience along with previous nursing education/training experience.

  • Minimum of 5+ years recent acute care nursing experience or nursing unit leadership experience.

  • At least 3+ years of experience in a clinical sales support role.

  • Excellent presentation skills and able to build written content with little direction.

We understand compensation is an important factor as you consider the next step in your career.  At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices.  To that end, this position has a base salary range of $80,000 to $180,000 plus an annual incentive bonus. The above range represents the expected base salary range for this position.  The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.


The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.


Join Our Talent Community

We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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