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Associate Director, Cloud Shared Services

Req #: JR - 111471 Location: Cary, North Carolina, United States Additional locations Raleigh, North Carolina; Durham, North Carolina Job Category: Research and Development Date posted: 10/04/2023

Overview

This is where new knowledge is discovered. Baxter’s Research and Development teams work cross functionally to innovate, develop and introduce creative solutions for patients needs globally. From Scientists to Engineers, your work creates the products that save and sustain lives.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Research and Development team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Courage
  • Action Oriented
  • Collaborates
  • Cultivates Innovation
  • Manages Ambiguity
  • Drives Results

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Associate Director, Cloud Shared Services

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

Your Role at Baxter

The Associate Director, R&D is the functional leader for Baxter's Care Communications & Collaboration Cloud Services and Reporting R&D teams.  This individual supervises a multi-level team of technical managers, software architects, software engineers, systems engineers, and dev ops engineers in their assigned project activities.  The Associate Director fosters an environment of creativity and innovation within R&D and employs best-practice methodologies to guide projects and programs.

They assume responsibility for the cost, timelines, and technical roadmap of all projects relating to the Cloud Services Shared architecture components, the Nurse Call Enterprise Reporting solution, and the Voalte Mobile Reporting solution. This individual must interact and drive collaboration both within the business that directly utilizes the shared architecture components and with the larger Baxter cross-business connectivity team. The ideal candidate for this role is a strong collaborator who is skilled at building consensus, being inclusive, negotiating compromise, and producing win-win outcomes.

What you'll be doing

  • Collaborate with senior technical staff and product management to set the technical product direction for the assigned cloud services and reporting/analytics products
  • Create and communicate operational plans in support of the business' vision that inspire the team to action
  • Establish high standards and stretch goals for the organization, remove barriers to outstanding performance, and hold team accountable for successful completion of projects/tasks
  • Select, coach, mentor, motivate, and retain teams that include technical contributors and managers/senior managers
  • Define and communicate criteria by which team and individual success will be measured and provide constructive feedback and recognition
  • Solve problems expeditiously through the use of multiple disciplines and technical principles. Create innovative products/processes/methods through novel combinations of expertise within the organization
  • Provide leadership to teams and team members, guiding them in terms of prioritization, problem resolution, process clarification, referrals to appropriate experts, etc.  
  • Assist in the creation of schedules and budgets and ensure projects align with the needs of cross-functional stakeholders      

What you'll bring

  • Ability to demonstrate a solid understanding of modern, cloud-native software architecture principles
  • Ability to demonstrate a solid understand of reporting and analytics principles
  • Working knowledge of related disciplines such as project management, security engineering, quality engineering (test), database development, front-end development, and dev ops
  • Ability to influence change through negotiation and compromise
  • A strong collaborator with a proven track record of bringing individuals together to create solutions
  • Demonstrate strategic leadership, and effective mentoring and management capabilities
  • Ability to manage multiple cross-functional teams simultaneously
  • Consistently exhibits a personal accountability for project outcomes to all team members, peers, and stakeholders
  • Strong customer and complaint reduction focus
  • Ability to communicate effectively using a wide variety of skills to various audiences including senior leadership, 3rd party partners, and customers 
  • Able to handle sensitive and difficult customer conversations
  • Capable of budgeting, staffing and managing expense priorities for their assigned area

Preferred

  • Working knowledge of medical device development best practices, applicable related standards, UL certification, and FDA guidelines
  • Working knowledge of related disciplines such as regulatory, quality assurance, and technical support / services

Education / Experience

  • BS / BA degree in a technical discipline or relevant field
  • 6+ years experience in a position with people management and technical management responsibilities
  • Preference for candidates who have experience leading other managers
  • 12+ years experience in software development, software test, or another SDLC related role
  • 4+ years experience on a product / project with a significant cloud component

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $152,000 to $209,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses and long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law 
EEO is the law - Poster Supplement
Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Meet Reagan, Senior Research Scientist in the United States

"For me, the best thing about working at Baxter is being able to do work that’s important to people—especially patients—outside of Baxter's walls. Inside our walls, I get to work with a fantastic team, and we know we're making a difference."

Reagan

Meet Karthik, Director of Renal Care R&D - Digital Health & Co-President of the Asian Leadership Network Business Resource Group, United States

"I’m excited about my role because I believe that digital initiatives can make a tremendous impact on lives by allowing people to access the same therapies and have similar care — whether in a hospital, a healthcare clinic, or the patient’s home — anywhere in the world."

Karthik

Meet Amitha, Research Associate in India

"Coming from a non-healthcare academic background, my current role has offered ample opportunities to learn a lot of new things. Leaders at Baxter are motivating, help us grow and provide a collaborative environment. The role gives me opportunities to have technical discussions with peers and subject matter experts globally, to learn interacting with customers, and manage project deadlines and deliverables. I am excited about shaping my career here at Baxter."

Amitha

Hear from Our Employees

Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

Reagan

Meet Reagan, Senior Research Scientist in the United States

"For me, the best thing about working at Baxter is being able to do work that’s important to people—especially patients—outside of Baxter's walls. Inside our walls, I get to work with a fantastic team, and we know we're making a difference."

Karthik

Meet Karthik, Director of Renal Care R&D - Digital Health & Co-President of the Asian Leadership Network Business Resource Group, United States

"I’m excited about my role because I believe that digital initiatives can make a tremendous impact on lives by allowing people to access the same therapies and have similar care — whether in a hospital, a healthcare clinic, or the patient’s home — anywhere in the world."

Amitha

Meet Amitha, Research Associate in India

"Coming from a non-healthcare academic background, my current role has offered ample opportunities to learn a lot of new things. Leaders at Baxter are motivating, help us grow and provide a collaborative environment. The role gives me opportunities to have technical discussions with peers and subject matter experts globally, to learn interacting with customers, and manage project deadlines and deliverables. I am excited about shaping my career here at Baxter."

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