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Specialist-I, Quality Systems

Req #: JR - 113896 Location: Alliston, Ontario, Canada Job Category: Quality Date posted: 11/20/2023

Overview

This is where you make a difference in our patients’ safety. As a member of the Baxter Quality team, you will play an essential part in our mission of saving and sustaining lives. Quality is important throughout the entire product lifecycle and works collaboratively with all areas of the organization. Because Quality touches everything Baxter does, a role in Quality provides many opportunities for growth, learning and a successful career that has a daily impact on people’s lives.

  • Support for Parents

  • Continuing Education/
    Professional Development

  • Employee Health &
    Well-Being Benefits

  • Paid Time Off

  • 2 Days a Year to Volunteer

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Success Profile

What makes a successful Quality team member at Baxter? Take a look at some of the top traits we’re looking for and see if you’re a fit.

  • Detail Oriented
  • Continuous Learner
  • Courageous
  • Collaborative
  • Critical Thinker
  • Influential

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Specialist-I, Quality Systems

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

Your Role at Baxter

In this role, you will be responsible for performing thorough review and approval of site Investigation records. He/ she must liaise with personnel across various functional groups to get the facts and data required to confirm investigation results and corrective actions are suitable to address root cause findings.

You will be responsible for developing Annual Product Quality Review (APQR) reports and is considered the Process Owner for the Product Quality Review process. He/ she must liaise with personnel across various functional groups to get the facts and data required for the reports, analyze the data, reach conclusions, connect results to previous reports and/other interfaces, determine improvement actions commensurate to risk. The person in this role (1) owns execution of site APQR procedures, (2) drives changes as needed to ensure they incorporate cGMP expectations and are aligned to Baxter Global Processes/ Procedures, (3) ensure actions are identified based on conclusions from the product reviews.

The top two priorities for all Baxter Alliston employees are Safety and Quality:

Safety:  Support our goal to achieve a “Zero Harm Environment”, by ensuring the safety of yourself and your co-workers through:

  •  following all safety procedures

  •  understanding potential hazards in your area

  •  wearing appropriate PPE

  •  reporting all incidents / near-misses / concerns

  •  embracing 6s

Quality: Ensure the quality of our products to ensure patient safety and achieve our mission of “Saving and Sustaining Lives”.  This can be achieved through:

  • +++following Good Manufacturing Practices (GMP) +++

  • adhering to all quality procedures

  • completing training on-time

  • Doing it Right the First Time, and

  • reporting any quality concerns immediately.

As part of the plant’s Enterprise Management System (EMS), all employees must embrace a culture of Continuous Improvement by:

  • participating in improvement activities

  • identifying and implementing continuous improvement ideas

  • participating in Tier meetings

  • recognizing your peers, and

  • embracing 6s.

An additional general expectation for the person in this role is to ensure that the culture levels of Simplification-Speed-Collaboration-Courage are demonstrated through results.

Note: Accountabilities or job-duties cannot be confined to those enumerated in this or any job-description. Role (responsibilities) evolve and expand as business needs change over-time -openness, flexibility, and change-agility in relation to duties and responsibilities are central to any evaluation of successful performance.

What you'll be doing:

  • Perform review and approval of NCR and CAPA (in Trackwise).

  • Provide coaching to Operational personnel to help them become acquainted and knowledgeable about the NCR & CAPA workflows in Trackwise.

  • Acts as site non conformance process owner designee

  • Verify corrective actions have been identified to address root cause

  • Collaborate with site investigation owners to provide coaching on the process

  • Promptly notify and escalate potential/ emerging significant quality/compliance issues related to Nonconformance & CAPA to Quality Systems Manager and QMR.

  • Plan and prepare annual schedule for Alliston Product Quality Reviews. Drive actions to ensure adherence to schedule.

  • Conduct Annual Product Quality Review for all product families manufactured in the Alliston facility.

    • Get necessary product manufacturing and testing facts & data, analyze the data, reach conclusions, connect results to previous reports and/other interfaces, determine improvement actions commensurate to analysis, to author APQR.

    • Liaise with technical groups within the site (e.g., Validations) or corporate groups (e.g., PDO) as necessary to share and confirm issues that may arise, such as if atypical trends are observed.

  • Drive changes in site APQR procedures, as needed to ensure they incorporate cGMP expectations and are aligned to Baxter Global Processes/ Procedures.

  • Remains current with respect to regulatory trends and divisional issues.

  • Support Inspection Readiness activities.

  • Partners with facilities, divisions, and regions to ensure successful implementation and compliance to Global Quality Processes/ Procedures/regulations.

What you'll bring:

  • University Degree, Bachelor of Science, Pharmacy or Engineering or Chemistry.

  • 5 - 8 years of experience in Quality with Pharmaceutical Manufacturing environment

  • Knowledge and experience applying current GMPs, ISO and regulatory standards (Health Canada, FDA).

  • Experience with deviation investigations and complaints investigations, CAPAs identification and implementation, experience with foundational Quality System elements, including Documentation Management, Training, Change Control, Nonconformance, and Health Canada inspections.

  • Good written and communication skills.

  • Strong analytical skills, problem solving skills and critical thinking abilities.

  • Risk Management knowledge (e.g., ICH Q9: Quality Risk Management).

  • Experience applying Risk Management principles.

  • Ability to identify interfaces between elements that should be connected (e.g., Complaints and Nonconformances).

  • Attention to detail.

  • Strong ability to balance multiple priorities.

  • Knowledge of Statistical Process Control and basic statistics.

  • Intermediate to Advanced proficiency in Word, Excel, PowerPoint.

Nice to have:

  • 8 years of successful experience in a GMP pharmaceutical environment

  • Knowledge of Six Sigma and Lean tools/ principles.

  • Proficiency in Trackwise System.

  • Experience with Electronic Batch Record (EBR), JDE.

    Reasonable Accommodations

    Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

    Recruitment Fraud Notice

    Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

    113896

    Hear from Our Employees

    Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

    Meet Christelle, Senior Quality Manager in Malta

    "I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need."

    Christelle

    Meet Lorena, Senior QA Associate in London, UK

    "I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety."

    Lorena

    Meet Gary, Quality Research Manager in Singapore

    "I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission."

    Gary

    Hear from Our Employees

    Our company is enriched by a diverse population of individuals in more than 100 countries that work to solve, innovate, manufacture and drive better healthcare options for patients around the world.

    Christelle

    Meet Christelle, Senior Quality Manager in Malta

    "I was an Engineering Graduate with a Master's in Business Administration, and was more inclined toward working with people than with machines. When I came across an opportunity to work with Baxter as a Quality Engineer, it was the perfect combination: a manufacturing environment and a role that required me to collaborate with multiple teams daily. Baxter's mission of saving and sustaining lives gives me all the purpose and fulfilment I need."

    Lorena

    Meet Lorena, Senior QA Associate in London, UK

    "I am registered pharmacist in the UK with experience with drug products and final product release. I am very dedicated to my work and accurate in details to ensure correct assessment is provided to our customers to ensure patients' safety."

    Gary

    Meet Gary, Quality Research Manager in Singapore

    "I have always enjoyed working at Baxter and I find here to be a great place to work! Management truly cares for you, and invests time and resources to support your career goals and aspirations. My current role provides me the opportunity to work with culturally diverse teams, bringing different talents together, learning from one another and working toward a common goal and mission."

    Join Our Talent Community

    We're grateful for your interest in a career with Baxter, and would like to get to know you. Joining our Talent Community is a great way to stay connected, learn more about Baxter, and help our recruiters find you if there's an opportunity that aligns with your background, skills and interests.

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