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Spec, IT

Req #: 170006GL_en
Location: Bangalore, KA IN
Job Category: Information Technology
Date Posted: 11/10/2017 1:01:38 AM
Baxter International
About Baxter
 
Baxter provides a broad portfolio of essential renal and hospital products, including home, acute and in-centre dialysis; sterile IV solutions; infusion systems and devices; parenteral nutrition; surgery products and anesthetics; and pharmacy automation, software and services. The company’s global footprint and the critical nature of its products and services play a key role in expanding access to healthcare in emerging and developed countries. Baxter’s employees worldwide are building upon the company’s rich heritage of medical breakthroughs to advance the next generation of healthcare innovations that enable patient care.
 
Description
 
  • Work closely with the NOC to provide escalated issue support per incident.
  • Investigate and troubleshoot all network related issues and provide timely, efficient and professional follow up to user questions or issues.
  • Perform escalations as required to service providers.
  • Perform device configurations, internal operating system upgrade, and software upgrades and deploy network devices/technologies including (but not limited to) Cisco routers (ISR4K, ASR1002) , switches (Cat3850,4500, 6800, N9K/7K/5K, VSS), wireless LAN controllers, WAVE, ISE, ASA, QoS, Palo Alto and F5 load balancers.
  • Assist in testing new Monitoring/Telemetry solution functionality.
  • Monitor network usage across all managed network devices
  • Maximize network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
  • Perform relevant tasks in compliance with change management processes.
  • Knowledge of monitoring Open-Stack and software defined networks
  • Basic knowledge in Virtualization technology
  • Maintain operational integrity of network infrastructure. All changes are documented and deployed as prescribed by the Change Management process.
  • Research and recommend innovative, and where possible automated approaches for administration tasks
  • Interact effectively with internal stakeholders and other team members
  • Continuous improvement via self-learning, training, etc.
  • Participate in all levels of change management process
  • Provide Vendor’s support organizations remote secure access to Network to assist
  • troubleshooting activities
  • Required to be on call round the clock in case of emergency

A Career That Matters

 

Baxter’s employees are united in a mission to save and sustain lives. We are passionate about applying scientific innovation to meet the needs of the millions of people worldwide who depend on our medically necessary therapies and technologies. We focus on increasing access to healthcare, innovating in crucial areas of unmet need, and pursuing creative collaborations that bring our mission to life for patients every day.
 
Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability/handicap status or any other legally protected characteristic
 

Qualification

 

  • Minimum 2 years’ working experience in NOC environment or Network Monitoring/Management Solutions
  • Excellent critical thinking, problem solving and analytical skills
  • Strong verbal and written communication skills including the ability to effectively collaborate with a diverse group of people
  • Self-starter, ability to work with minimal direct supervisions; takes ownership
  • Ability to effectively prioritize and execute tasks in a high-pressure environment and must be able to manage multiple requests at the same time
  • Strong team player; ability to lead peers in accomplishment of common goals
  • Basic knowledge in Scripting (Automation)
  • Experienced with any Open Source Monitoring and graphing tool software. (e.g. Shinken, Centreon, Zabbix, Cacti )
  • Familiar with the following protocols: HTTP: HTTPS, FTP, UDP, TCP/IP, SSH, BGP, OSPF, EIGRP, MPLS, MPLS-TE
  • Understanding and skills in routing, firewall, policy setup and enterprise network
  • Attention to detail and ability to develop and perform standard operating procedures
  • Proven crisis management skills, and the ability to excel under pressure
  • Good problem analysis and solving skills in troubleshooting and resolving cases or problems
  • Strong documentation skills--to be utilized for case management, knowledge capture and defect management
  • Experience supporting production services in a 24/7 environment
  • Intermediate / Advance skill set of Microsoft Office (Excel-Pivot Table) , Microsoft Visio-network diagram etc
  • Preferably with Cisco certification(s) (CCNP, CISSP Certification or any industry related certification)
  • ITIL Foundation V3
  • Familiar with ISA95
  • Strong initiative to learn and good multi-tasking capabilities
  • Meticulous, committed and self motivated with good interpersonal skills
  • Able to work individually or in a team
  • Candidates with immediate availability or short notice are encouraged to apply

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