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Clinical Therapy Lead, OPAT, UK

Req #: 1700020G_en
Location: Newbury, ENG UK
Job Category: Sales
Date Posted: 2/1/2018 10:49:34 AM
Baxter International

Description

Expert resource for OPAT services both internally and externally. Manage and maintain relationships and standards between 3rd party nursing agency across all Baxter’s core therapy areas that are outsourced. Deliver educational programs both internally and externally to meet the needs of the customer, patient and business plans. Support medical function in the following areas:

  •  Medical information reviewer
  • Internal and external education Therapy Area programs
 

 

 
  1. Clinical advisor to Baxter business team during tendering process
  2. Planning and implementation of new OPAT services across the UK
  3. Therapy education training for 3rd party nurses.
  4. Collaborative working across therapy area with Medical Affairs team
  5. Collaborative working across therapy area with business function.
  6. Management of third party nurse provision for therapy area including capacity planning, monitoring, complaints management, oversight of service quality and monitor provider key performance indicators.
  7. Escalation resource for both customers and 3rd party provider.
  8. Develop and maintain training documentation, protocols and procedures for therapy area.
  9. Medical information reviewer to support Medical function.
  10. Input into Clinical Governance group with relevant governance issues.
  11. Collaborative working across the cluster to share and develop protocols and proceedures for any clinical service required by Baxter.
  12. Share best practice across the nursing function and work collaboratively with nursing colleages.
  13. Acurate documentation and activity reporting using relevant tools.
  14. Management of relevant compaints systems and sevices
  15. Implementation of services in new contract or geographical areas

Qualifications

 
  • Bachelor’s degree or diploma in Nursing                                                        
  • Minimum 5 years of clinical nursing experience ( of those a min of 2 years spent in either community based management or nursing management roles)
  • Experience of teaching and educational processes                                          
  • Commercial experience                                                                                     
  • Project Management experience                                                                                   
  
Education
and/or experience
  • Experienced in the field of Intestinal failure and/or homecare nursing                                                    
  • Ability to understand therapy market dynamics and customer needs              
  • Strong patient focus                                                                                    
  • Strong customer focus                                                                                
  • Established credibility within the profession and organization                        
  • Critical thinking and problem solving                                                        
  • Ability to work across multifunctional teams and lead where appropriate        
  • Experienced in principles of teaching and education                                    
  • Able to work through teams as well as independently and to secure stakeholder buy-in where                                                                                                
  • Experienced in managing change                                                              
  • Strong business acumen and commercial awareness                                   
  • Project management experience                                                                   
  • Excellent communication skills – written and oral                                            
  • Analytical skills – ability to simplify complex analytical concepts for both internal and external customers                                                                                
  • Strong proficiency in computer skills                                                           
  • Negotiation skills                                                                                        
  • Presentation skills                                                                                       
  • Results orientation – achieve deadlines                                                       
 
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